Sodexo Environmental Services / Custodial Operations Manager 2 in ZANESVILLE, Ohio
Play an important role in the patient experience by creating clean, healthy and comfortable healing environments while advancing your career!
Sodexo is hiring an Environmental Services Operations Manager 2 at our client, Genesis HealthCare, located in Zanesville, Ohio . Genesis HealthCare is an integrated health care system including a 229 acute bed hospital with a full-service standalone Medical Center in an adjoining County, two First Care facilities, and 43 outer-buildings. Genesis and Sodexo have been working together for over 20 years!Genesis is a unique community HealthCare System that challenges the typical model of the mid-sized hospital, raising the bar of care and services offered every day. Our Sodexo Leadership Team prides itself as a cutting-edge team that is solution based, offering innovative ideas and out-of-the-box thinking. We are an embedded leadership team that is woven into the clients culture, leadership, and future planning. If you are an individual who is forward thinking, driven, and desires to be part of a team that leads with hands on management, this is where you need to be!
This is primarily a day shift opportunity and the selected candidate may need to work additional hours and some occasional weekends and holidays as needed.
Our Sodexo Health Care Environmental Services/Housekeeping teams work to direct housekeeping operations at health care client locations, partnering with them to deliver innovative solutions. These teams also have responsibility for driving client satisfaction by providing stellar customer service via effective communication with all levels of hospital staff, as well as follow-through with action items that impact both client and patient satisfaction. At Sodexo Health Care, patients are the heart of everything we do. Our ability to create a clean, healthy and comfortable environment for hospitals is key to the full patient experience.
The successful candidate will:
provide a clean and safe environment for patients, visitors and staff and works closely with the Infectious Control department;
be responsible for driving client and patient satisfaction scores;
work with the Environment of Care Committee and Infection Prevention Director;
effectively manages the Unit Operating System; and/or
support a diverse and inclusive workforce.
Is this opportunity right for you? We are looking for candidates who:
have strong leadership skills with experience motivating a team to exceed expectations;
have experience driving customer service and/or patient satisfaction satisfaction results;
can work independently to drive program compliance and reach project target dates of completion;
can analyze data, present and effectively communicate to all levels within the organization related to training, leading hospital committees and change management; and/or
are proficient with computers and other technology.
Not the job for you?
At Sodexo, we offer Environmental Service/Housekeeping positions in Health Care and Senior Living locations across the United States..
Working for Sodexo:
Sodexo fosters a culture committed to the growth of individuals through continuous learning, mentoring and career growth opportunities.
Provides management oversight for Environmental Services exempt and non-exempt level staff (client and/or Sodexo employees) in the delivery of Sodexo Environmental Service Programs. Ensures Environmental Service programs are in place and functioning according to design to consistently meet all company, client and regulatory requirements.
-Establishes a safe work environment for clients, customers and staff by ensuring equipment safety and compliance with Sodexo safety and loss prevention programs and by providing safety-related training and equipment inventory and maintenance.
-Assumes GM responsibilities and authority in his or her absence
-Supervises day-to-day work activities by delegating authority, assigning and prioritizing activities, and monitoring compliance to operating standards.
-Ensures compliance with application of all Sodexo Quality Assurance and Regulatory standards within the contractually agreed upon scope of services.
-Establish and/or adhere to defined operating standards, develops and implements quality improvements and ensures direct reports and staff adhere to the standards and expectations.
-Assists with Management of Environmental Service budget by ensuring full compliance to established operating standards, monitoring costs (e.g. labor, inventory, equipment, and material), and taking corrective action as needed.
Qualifications & Requirements
Basic Education Requirement - Associate's Degree or equivalent experience
Basic Management Experience - 2 years
Basic Functional Experience - 2 years of work experience in Housekeeping, Environmental or Custodial Services
Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.
System ID 594518
Category Environmental Services / Custodial
Relocation Type No
Employment Status Full-Time