Sodexo Inc. Retail Manager 2 - Atlanta, Georgia in Williamsburg, Virginia

Unit Description

Sodexo is seeking a Retail Manager 2 position at Georgia Institute of Technology located in the heart of downtown Atlanta, GA. This manager will be responsible for assisting with the day to day operations of a fast paced, large campus food service account that has 29,000 undergrad and graduate students and 2 million in sales volumes that includes national brand Chick-Fil-A. This manager might assist with other retail venues as well in the absences of that retail manager. The position will oversee approximately 30 hourly employees. This position reports directly to the Operations Manager 3

The ideal candidate will have:

-High volume fast food experience, preferably with Chick-Fil-A, Subway, or Starbucks,

  • College/University high volume food service management experience

We are looking for candidates who will manage:

  • frontline staff;

  • cash handing process;

  • department HACCP and safety programs for regulatory compliance;

  • frontline training programs;

  • opening and closing the operation; and

  • daily operation standards.

  • Strong leadership and communication skills

  • Proven client relationship skills

  • Successful customer service skills

Position Summary

Responsible for food quality & customer service in an operation that may have branded concepts or other retail offerings. Directs the work of hourly & supervisory food service workers.

Key Duties

  • Ensures there is a zero harm mindset for ourselves, our customers, our food & employees.

  • Directs daily operations of food quality & customer service in a retail food operation that may include branded concepts ensuring that employees have appropriate equipment, supplies and resources.

  • Manages cash handling protocols & control procedures according to Sodexo policies.

  • Maintains client satisfaction for food quality & customer service.

  • Accountable for the execution of service quality by maintaining the highest level of delivery.

  • Supervises day-to-day work activities of food service workers.

Qualifications & Requirements

Basic Education Requirement - High School Diploma or GED or Equivalent

Basic Management Experience - 1 year

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.

System ID 76482

Category Food Service

Relocation Type Yes - According to Grade

Employment Status Full-Time