Sodexo Operations LLC Senior Business Technology Analyst in United States

Unit Description

Sodexo has an exciting virtual opportunity for a Senior Business Technology Analyst . For this virtual opportunity you must reside in any city located in WA, OR, CA, NV, UT, AZ, NM, CO, WY, ID or MT.

About this position:

As our Senior Business Technology Analyst you will serve as a liaison for users, BTA, I/S Consultant, Directors of Relationship Management and IS&T. Ensure on-going end-user services and customer satisfaction while assisting with implementing system changes. Formulate and define systems scope and objectives through research and fact-finding, combined with an understanding of applicable business systems and industry requirements. Develop and/or modify moderately complex information systems. Provide analysis of business and user needs, documenting requirements, and revising existing system logic difficulties, as necessary. Work in some phases of systems analysis and consider the business implications of the application of technology to the current business environment. Answer technical questions efficiently and effectively. Analyze, recommend, and implement process improvements to ensure the needs of users/customers and the organization are met. Document, track, and monitor technical problems to ensure a timely resolution. Identify and clarify internal/external customer needs and expectations, taking actions to ensure that Sodexo and customer goals are aligned and met. Serve as a resource/consultant to internal/external customers. Provide Level Two support to end-users for PC, server, or mainframe applications and hardware. Schedule installations and upgrades and maintain them in accordance with established policies and procedures. Prepare and review reports and other written documentation.

Are you the one?

Our ideal candidate will possess strong technical skills, advanced networking skills, be able to manage multiple priorities, have project oversight and management and strong relationship management skills.

Preferred Certifications: CompTIA Network+, CCNA certification and advanced networking skills.

Location and Travel

This is a virtual opportunity and candidate must reside in a city located inWA, OR, CA, NV, UT, AZ, NM, CO, WY, ID or MT. This position will require occasional travel to our client sites.

If you have a passion for IT networking, enjoy solving problems and want to lose your daily commute then this is the job for you!

Apply TODAY and learn more about this exciting opportunity. We look forward to hearing from you.#LI

Position Summary

The Senior Business Technology Analyst (SBTA) formulates and defines technology system's scope and objectives. Devises or modifies procedures to solve Information Systems related problems. The position includes analysis of business and user needs, and documentation of requirements. Serves as a project leader, guides and advises less experienced analysts. Competent to work at the highest technical level of most phases of systems analysis while considering the business implications of the application of technology to the business environment. Provides the highest level of customer support to all customers.

Qualifications & Requirements

Basic Education Requirement - Bachelor’s Degree

Basic Functional Experience - 3 years IT and business-related experience

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.

System ID 70687

Category IS&T

Relocation Type No

Employment Status Full-Time