Sodexo Inc. Retail Manager 2 in UTICA, New York

Unit Description

Sodexo is seeking an Retail Manager 2 at SUNY Polytechnic Institute in Utica, NY

The Retail Manager is responsible for ensuring their staff give great customer service, as well as monitoring the financial performance of the unit. This position oversees two retail units, as well as the catering needs on campus. Responsibilities of the job include: recruiting, training, supervising and appraising staff, menu planning,food costing and scheduling needs to support events.Working with customers and clients on daily basis.

The Ideal Candidate will have

  • solid background w/Food Retail in high volume campus, hospital or similar environment handling multiple venues.

  • Understanding for increasing retail food sales through: product placement and merchandising.

  • Be customer / guest oriented to enhance the dining experience.

  • Systems orientation for menus/graphics/costing/ordering and inventory/Point of Sale systems.

  • Flexibility to multi-task, delegate, review and adjust employee work schedules.

  • ability to manage, motivate, schedule and train hourly employees.

Careers in Universities:

Working for Sodexo in Universities allows you to support students on their path to adulthood and academic success. Located on college and university campuses across the country, Sodexo creates clean, safe living and learning environments that inspire and drive success. Student success depends upon so many conditions – when they are well fed, safe, comfortable and learning in a clean, well maintained environment they are more likely to succeed.

Working for Sodexo:

How far will your ambition, talent and dedication take you? Sodexo fosters a culture committed to the growth of individuals through continuous learning, mentoring and other career growth opportunities, along with the performance of organizations. We believe it is important for our work to be meaningful to all who contribute to it, and we remain faithful to our mission, our core values and the ethical principles that have guided us since 1966. We support these values and help them thrive in each employee.

We strive to make working for Sodexo a genuinely great experience with benefits to promote your professional, personal and financial well-being, and to improve your Quality of Life now and into the future. Our experiences with our over 50 million customers each and every day enable us to develop Quality of Life services that reinforce the well-being of individuals, improving their effectiveness and helping companies and organizations to improve performance … every day.

Apply Now!

Are you ready to start your Sodexo career? Apply now!

Not the job for you?

At Sodexo, we offer Culinary positions in a variety of business segments, including Corporate, Schools, Universities, Government and Agencies, Healthcare, Senior Living and Sports and Leisure locations across the United States. See .

Position Summary

Responsible for food quality & customer service in an operation that may have branded concepts or other retail offerings. Directs the work of hourly & supervisory food service workers.

Key Duties

  • Ensures there is a zero harm mindset for ourselves, our customers, our food & employees.

  • Directs daily operations of food quality & customer service in a retail food operation that may include branded concepts ensuring that employees have appropriate equipment, supplies and resources.

  • Manages cash handling protocols & control procedures according to Sodexo policies.

  • Maintains client satisfaction for food quality & customer service.

  • Accountable for the execution of service quality by maintaining the highest level of delivery.

  • Supervises day-to-day work activities of food service workers.

Qualifications & Requirements

Basic Education Requirement - High School Diploma or GED or Equivalent

Basic Management Experience - 1 year

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.

System ID 77137

Category Food Service

Relocation Type No

Employment Status Full-Time