Sodexo Operations LLC Environmental Services / Custodial Operations Manager 2 in TORRANCE, California

Unit Description

Sodexo has a career opportunity available in Torrance, CA for a Day Shift Environmental Services\Custodial Operation Manager 2 for Harbor- UCLA Medical Center in Torrance, CA ! Harbor-UCLA is a 453-bed public teaching hospital founded by the County of Los Angeles, and serves as the level I trauma for adult and level II for pediatric trauma center in South Bay area. Harbor-UCLA includes the leadership of over 160 employees and nearly 1.6 million square feet; this facility is a fast paced, union environment with multi language employees. Seeking Bilingual candidates, the ability to communicate in Spanish would be helpful in managing this workforce. This is a 1st shift position with alternate weekends; some weekends and Holidays will be required.Relocation is not offered at this time.

The ideal candidate will have prior experience in a Hospital environment, strong client/employee relationship-building skills and possess the ability to manage direct reports in multiple locations on the campus, handle multiple priorities, quickly grasp situations and logically progress through solutions, the ability to refine systems ensuring sustained effort of achieving standards, and follow through and visibility within the facility. Demonstrate in-depth technical knowledge of Environmental Services operations in the Health-care as an Manager, Sodexo programs and systems (TRAKKAR, UOS, Gold Checks, etc) as well as customer and employee relationship skills. Strong project management, analytical, communications and computer (Excel, Word and Power-Point) skills are needed for this role in conjunction with a comprehensive understanding of Sodexo’s corporate and CARES cultures.

Must have proven ability in:

  • Positive interaction with clients

  • Follow up and communication

  • Handling multiple priorities

  • Working in a matrix organization

  • Interaction with a diverse group culturally and work groups - to ensure positive customer interaction

  • Spanish speaking is a plus

  • Must have prior experience managing a custodial department in a health-care environment

The “Hands-On” manager primarily handles day to day operational functions and ensures unit level, corporate, employee relations, safety, training, and unit operating systems compliance. Managing in a strong union environment is a plus but not a requirement. Client engagement and patient satisfaction is essential for the success of this role.

Required: Good working knowledge of state & federal employment law; solid computer skills using Microsoft Word, Excel, and PowerPoint; good communication and presentation skills; detailed oriented, and well organized

This position Monday- Friday and will require some weekends and holidays. JOIN SODEXO TODAY!

Position Summary

Provides management oversight for Environmental Services exempt and non-exempt level staff (client and/or Sodexo employees) in the delivery of Sodexo Environmental Service Programs. Ensures Environmental Service programs are in place and functioning according to design to consistently meet all company, client and regulatory requirements.

Key Duties

-Establishes a safe work environment for clients, customers and staff by ensuring equipment safety and compliance with Sodexho safety and loss prevention programs and by providing safety-related training and equipment inventory and maintenance.

-Assumes GM responsibilities and authority in his or her absence

-Supervises day-to-day work activities by delegating authority, assigning and prioritizing activities, and monitoring compliance to operating standards.

-Ensures compliance with application of all Sodexo Quality Assurance and Regulatory standards within the contractually agreed upon scope of services.

-Establish and/or adhere to defined operating standards, develops and implements quality improvements and ensures direct reports and staff adhere to the standards and expectations.

-Assists with Management of Environmental Service budget by ensuring full compliance to established operating standards, monitoring costs (e.g. labor, inventory, equipment, and material), and taking corrective action as needed.

Qualifications & Requirements

Basic Education Requirement - Associate's Degree

Basic Management Experience - 2 years

Basic Functional Experience - 2 years of work experience in Housekeeping, Environmental or Custodial Services

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.

System ID 71363

Category Environmental Services / Custodial

Relocation Type No

Employment Status Full-Time