Sodexo Operations LLC Vice President 1, NorAm Operations - Universities in St. Louis, Missouri

Unit Description

Sodexo is seeking a Vice President for the Universities segment. Reporting to the Senior Vice President-Universities, you will be responsible for a client portfolio of multiple locations (with concentration in Food management and culinary innovativeness) in Central Iowa and the state of Missouri. This position will provide both challenge and satisfaction while allowing you the opportunity for continued career growth. Large international population that demands authenticity with a highly engaged client liaison to ensure high level execution. This opportunity requires an innovative and creative approach with high end retail, resident dining and, catering. You will influence client decisions based on market research and emerging trends needed to support new and existing concepts, innovations, student meal plans and menus. As a member of our senior management team you will have the opportunity to perform a variety of duties to include ensuring unit managers are in compliance with corporate, regional and financial goals. Additionally, you will be responsible for the overall operation, growth and profitability of the region. As a VP, you will exercise management and leadership over multiple education operations with a large total managed volume. The ideal candidate will have extensive leadership experience managing large teams preferably in food or consumer product goods operations in a complexed large metropolitan city environment. The candidate must reside in either the State of Missouri or the Central Iowa area.

The ideal candidate will have strong strategic leadership, solid understanding of business diagnostics, financial acumen, talent management, strong communication and project management skills.

Key responsibilities include the following:

  • Achieving segment goals by providing the leadership, management and oversight necessary to ensure that the area’s portfolio of business has the proper solutions, products, metrics and talent in place to effectively grow the organization and meet/exceed defined revenue and profitability targets and other KPIs.

  • Contributing to the innovation of services to expand Sodexo’s Service Solutions for current and prospective clients.

  • Overseeing proposal development activities, including positioning, strategy development, customer negotiations, contract review, and pricing/costing.

  • Resolving client issues and concerns with agility and professionalism. Establishing organizational protocols and systems to identify client issues, trends, and opportunities and effectively integrate them into area strategies.

  • Balancing retention efforts at current clients with new business development opportunities and reallocating resources across the territory as needed to ensure operational excellence within all accounts.

  • Hiring, growing and developing current and future talent. Providing positive and constructive feedback through coaching, mentoring and counseling.

  • In collaboration with Sales and Brand Teams, designing and implementing Strategic Partnership programs for the area that create value for clients/prospects. Responsible for the area communication and marketing plans.

  • Establishing visibility and relevance for Sodexo in the area’s industry by preparing presentations to management groups, leadership groups and boards to explain the company’s market position and initiatives. As a Change Champion, prepares the area’s culture to adapt to and embrace ongoing, fundamental changes that will enable the business to grow and prosper.

  • Leveraging Sodexo’s commitment to diversity and inclusion to extend Sodexo’s reach in area communities


Position Summary

Responsible for leading all activities and teams for a specific activity sector or geographic area in a regional segment. Leading the business to achieve economic and commercial performance and managing talent in scope. Reports to the Regional Segment Head.

-Lead the division team to deliver on our Quality of Life positioning and achieve a safe working environment that meets or exceeds economic and commercial performance targets

-Work with the Regional Segment Head to develop and implement the segment strategy within the division and more widely in the region to deliver sustainable, profitable growth and value for Sodexo clients and our business

-Manage the division Sales team for the region to ensure that the new development and cross-selling development targets are met through solutions selling and development of a robust pipeline

-Manage and develop the division talent in collaboration with HR and segment leadership

Qualifications & Requirements

Basic Education Requirement - Bachelor's degree

Basic Management Experience - 10 years

Basic Functional Experience - 10 years of multi-unit, support, or strategic leadership experience

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.

System ID 75021

Category General Management

Relocation Type Yes - According to Grade

Employment Status Full-Time