Sodexo Operations LLC Environmental Services / Custodial Operations Manager 2 in SALEM, Massachusetts

Unit Description

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Sodexo is hiring an Environmental Services/ Custodial Operations Manager 2 for North Shore Medical Center in Salem, MA . NSMC Salem Hospital is a community teaching hospital with 260 beds. This is a 2nd shift opportunity ( 3PM start time ) and will require some weekends and holidays.

This Operations Manager 2 will train and develop a team of up to 45 employees in the Environmental Services/Housekeeping department. This Operations Manager will provide leadership and insight through our Sodexo programs.

The ideal candidate will have previous Environmental Services, Housekeeping and/or Custodial Management experience in a health care/hospital environment with a successful work history leading others. JCAHO experience is preferred. Seeking self-starters with excellent customer service, communication and relationship building skills. Driving patient and customer satisfaction is essential for the success of this role. The ability to speak Spanish would be helpful managing this position, but is not required. Sodexo experience is a plus.

Benefits:

Sodexo offers a competitive salary, paid training, extensive education and continuous learning opportunities, and a comprehensive benefits package designed with work-life balance in mind that includes 3 weeks of vacation during the first year of employment.

Position Summary

Provides management oversight for Environmental Services exempt and non-exempt level staff (client and/or Sodexo employees) in the delivery of Sodexo Environmental Service Programs. Ensures Environmental Service programs are in place and functioning according to design to consistently meet all company, client and regulatory requirements.

Key Duties

-Establishes a safe work environment for clients, customers and staff by ensuring equipment safety and compliance with Sodexho safety and loss prevention programs and by providing safety-related training and equipment inventory and maintenance.

-Assumes GM responsibilities and authority in his or her absence

-Supervises day-to-day work activities by delegating authority, assigning and prioritizing activities, and monitoring compliance to operating standards.

-Ensures compliance with application of all Sodexo Quality Assurance and Regulatory standards within the contractually agreed upon scope of services.

-Establish and/or adhere to defined operating standards, develops and implements quality improvements and ensures direct reports and staff adhere to the standards and expectations.

-Assists with Management of Environmental Service budget by ensuring full compliance to established operating standards, monitoring costs (e.g. labor, inventory, equipment, and material), and taking corrective action as needed.

Qualifications & Requirements

Basic Education Requirement - Associate's Degree

Basic Management Experience - 2 years

Basic Functional Experience - 2 years of work experience in Housekeeping, Environmental or Custodial Services

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.

System ID 71582

Category Environmental Services / Custodial

Relocation Type No

Employment Status Full-Time