Sodexo Operations LLC Environmental Services / Custodial Operations Manager 2 in PHOENIX, Arizona

Unit Description

Phoenix Children's Hospital is in the process of creating America s most technologically advanced family-friendly and environmentally sustainable hospital

Sodexo is seeking an experienced Environmental Operations Manager 2, candidate will have strong customer service skills, supervision and management of staff with planning and labor scheduling experience and capabilities, along with drive and being very dependable.

This is an evening shift Ops Manager II position – hours are 2:00pm to 12:00am with on call hour as needed and some weekend and holidays. Will manage approximately 5 0 plus hourly staff and 2 managers, 2 supervisors and 8 buildings.

Good people skills are a must. Planning and organizational skills are necessary in addition to good customer relations skills.

The right candidate will be well experienced and fully capable of training in all areas of environmental cleaning procedures, project cleaning, floor care maintenance and planning including knowledge of flooring, stripping and refinishing, scrub and recoating, carpet extraction, general cleaning procedures, and planning project work. Strong hands on experience with cleaning processes and procedures along with ability to manage staff and ensure consistent quality of cleaning is being provided and maintained. Understanding and working experience with Service Depot, Trakkar, Gold Check, Kronos and So Safe is strongly desired. Minimum of 2 years hospital EVS experience as a manager

Position Summary

Provides management oversight for Environmental Services exempt and non-exempt level staff (client and/or Sodexo employees) in the delivery of Sodexo Environmental Service Programs. Ensures Environmental Service programs are in place and functioning according to design to consistently meet all company, client and regulatory requirements.

Key Duties

-Establishes a safe work environment for clients, customers and staff by ensuring equipment safety and compliance with Sodexho safety and loss prevention programs and by providing safety-related training and equipment inventory and maintenance.

-Assumes GM responsibilities and authority in his or her absence

-Supervises day-to-day work activities by delegating authority, assigning and prioritizing activities, and monitoring compliance to operating standards.

-Ensures compliance with application of all Sodexo Quality Assurance and Regulatory standards within the contractually agreed upon scope of services.

-Establish and/or adhere to defined operating standards, develops and implements quality improvements and ensures direct reports and staff adhere to the standards and expectations.

-Assists with Management of Environmental Service budget by ensuring full compliance to established operating standards, monitoring costs (e.g. labor, inventory, equipment, and material), and taking corrective action as needed.

Qualifications & Requirements

Basic Education Requirement - Associate's Degree

Basic Management Experience - 2 years

Basic Functional Experience - 2 years of work experience in Housekeeping, Environmental or Custodial Services

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.

System ID 71368

Category Environmental Services / Custodial

Relocation Type No

Employment Status Full-Time