Sodexo Inc. Registered Dietitian - See Description Details in Philadelphia, Pennsylvania

Description/Job Summary

Job Overview:

The Patient Ambassador is responsible for providing nutritional care to patients by spending quality patient time assisting in menu selection when necessary, providing patient meal delivery and patient set-up with direct patient contact, receiving and processing phone orders as required, and identifying patients who have not ordered meals with the assistance of the tray tracking system. The Patient Ambassador makes meal rounds and collects survey information. They will update the food preference and nourishment information and relay pertinent information to the Clinical Dietitian or Supervisor. The general responsibilities of the position include those listed below, but Sodexo may identify other responsibilities of the position. These responsibilities may differ among accounts, depending on business necessities and client requirements.

/General Responsibilities:/

  • Introduces Room Service and explains diet order to new admissions.

  • Classifies patient as Room Service, Room Service with Assist or Chef Select.

  • Assists patients classified as Room Service with Assist.

  • Assists Registered Dietitians with 24-hour screening of new admissions.

  • Acts as liaison between Nursing and Dietary.

  • Prints Ambassador Report with patient name, room, diet and admission date.

  • Reviews report for patients advanced from NPO/Clear/Full diets.

  • Visits all newly admitted patients on advanced diets.

  • Introduces self as the unit s Patient Ambassador and provides contact number/beeper.

  • Identifies current diet order and explains room service to new patient.

  • Explains times patient may call to obtain meal.

  • Explains, if needed, the availability of large print and Spanish menu.

  • Collaborates with nursing whether patient is: Room Service, Room Service with Assist or Chef Select.

  • Documents, resolves or refers any complaints/concerns the patient and/or family members may have.

  • Conducts daily meal rounds.

  • Records patient, diet, room number and comments daily.

  • Notes when patient will be revisited if needed and why.

  • Daily check with unit rep on current room service status.

  • Conducts 2 test trays per week and meal rounds.

  • Works with managers/supervisors in Process Improvement projects.

  • Works with patient promotions as necessary.

  • Fills in as needed in diet office and kitchen.

  • Attends all allergy and foodborne illness in-service training.

  • Complies with all Sodexo HACCP policies and procedures.

  • Complies with all company safety and risk management policies and procedures.

  • Participates in regular safety meetings, safety training and hazard assessments.

  • Reports all accidents and injuries in a timely manner.

  • Attends training programs (classroom and virtual) as designated.

  • May perform other duties and responsibilities as assigned.

  • /Job Qualifications:/*


  • High School diploma, GED, or equivalent experience.

  • No prior experience required.

  • /Skills/Aptitude:/*

  • Presents self in a highly professional manner to others and understands that honesty and ethics are essential.

  • Ability to maintain a positive attitude.

  • Ability to communicate with co-workers and other departments with professionalism and respect.

  • Maintains a professional relationship with all coworkers, vendor representatives, supervisors, managers, customers, and client representatives.

  • Ability to use a computer.

  • Ability to provide clear directions and respond to employees.

  • Basic food-handling skills.

  • /License/Qualifications/*

Certifications: None.

/General Qualifications:/

  • Willingness to be open to learning and growing.

  • Maturity of judgment and behavior.

  • Maintains high standards for work areas and appearance.

  • Maintains a positive attitude.

  • Ability to work a flexible schedule helpful.

  • Must comply with any dress code requirements.

  • Must be able to work nights, weekends and some holidays.

  • Attends work and shows up for scheduled shift on time with satisfactory regularity.

/Physical Requirements:/

  • Close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus, with or without corrective lenses.

  • Significant walking or other means of mobility.

  • Ability to work in a standing position for long periods of time (up to 8 hours).

  • Ability to reach, bend, stoop, push and/or pull, and frequently lift up to 35 pounds and occasionally lift/move 40 pounds.

/Working Conditions (may add additional conditions specific to defined work location):/

  • Generally in an indoor setting; however, may supervise outside activities and events.

  • Varying schedule to include evenings, holidays, weekends and extended hours as business dictates.

  • While performing the duties of this job, the employee is primarily in a controlled, temperate environment; however, may be exposed to heat/cold during support of outside activities.

  • The noise level in the work environment is usually moderate to loud.

  • Details*

Registered Dietitian



Employment Status


Unit Description

Sodexo has an outstanding opportunity for a Registered Dietitian to come join their dynamic team at a Hahnemann University Hospital, a 496 license bed acute care hospital, located in Philadelphia, PA.

Position will to report to the Clinical Nutrition Manager, and ideal candidate will:

  • Have experience utilizing the nutrition care process and electronic medical records charting

  • Be responsible for conducting nutrition care and patient assessments for patients with a variety of disease states

  • Demonstrate excellent communication and customer service skills. Be able to work well with physicians, nursing, and ancillary staff and collaboratively as part of a team, as well as independently and be outcome focused

  • Have good time management skills, be a self-starter

  • Be part of the clinical team of three RDs and work one weekend a month

  • Dietetic internship may count for clinical experience

  • New graduates are encouraged to apply!!!*

To learn more about what Sodexo has to offer Registered Dietitians and view open positions, go to our Clinical Microsite:

Position Summary

Responsible for providing direct basic nutrition services

Key Duties

-Provides nutrition care to population served to ensure needs and customer satisfaction levels are met.

-Maintains and develops client relationships and client satisfaction to ensure account retention.

-Manages, promotes, and educates others on food and nutrition programs according to Sodexo standards and policy.

-Collaborates and communicates with culinary and clinical departments on established processes, special diets, and menu requests and probes potential problems and apprises manager of status on resolution of problems or issues, using appropriate Sodexho resource when necessary.

-Ensures compliance with all federal, state and local regulations as well as Sodexo/client policies and procedures (e.g. Health Dept., HIPAA/Privacy Act, Joint Commission, quality assurance, safety, operations, and personnel) by keep abreast of the most recent nutrition-related trends, research, policy, certifications, and standards of practice.

-Follows operating standards, implements quality improvements and communicates them to other departments.

Qualifications & Requirements

Basic Education Requirement - Bachelor's Degree

Basic Functional Experience - Meets eligibility requirements for certification as a Registered Dietitian

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer. Sodexo is committed to upholding the spirit and principles of the Rehabilitation Act of 1973 and the 1998 amendment to the Act. If, due to a disability, you require a reasonable accommodation to navigate this site and/or complete the on-line application process, please contact for assistance. For more information about our commitment to equal employment opportunity, please click here.