Sodexo Operations LLC General Manager 2 - Multi-Service in PEABODY, Massachusetts

Unit Description

Sodexo is hiring a General Manager 2 Multi- Service. Lahey Medical Center in Peabody , is a full-service, community-based hospital and medical center – and a model for what the future of health care is all about. Lahey North is a part of a large, well known Health Care System and is closely related to Lahey Clinic, Burlington. This "Blue Chip Account" is a full service, multiple service account. Services include Food/Nutrition, Facilities Management and Environmental Services. It is also considered a Sodexo Comprehensive Service Solution Account and the General Manager will be involved in the International process of developing this market strategy. Experience managing in a diverse environment and previous contract-managed service experience is desirable.

Job responsibilities include:

  • Delivering high quality food service

  • Achieving company and client financial targets and goals

  • Developing and maintaining client and customer relationships

  • Development of strategic plans

  • Creating a positive environment

  • Ensuring Sodexo Standards

Here you will find:

  • A wide range of medical services, physicians and advanced practitioners in a single convenient location

  • Cost-effective care resulting from close coordination among providers to eliminate the need for duplicate or unnecessary testing

  • A patient-centered community setting where top-quality medical care is delivered with a personal touch

  • Services that focus on wellness and prevention in addition to diagnosis and healing

Because we are part of Lahey Health, patients benefit from our renowned hospital system’s strength, experience and continuity of care to meet virtually any health need. Lahey Medical Center, Peabody, is located at One Essex Center Drive in Peabody, Massachusetts, just north of Boston.

Position Summary

Functions as the leader for multiple core services, in a single account and/or multiple locations within the same contract. Single point of contact and/or client liaison in support of business that in total is between $5 and $10 million in managed volume.

Key Duties

  • Monitors operations by planned and unplanned visits to each operating account of the system to plan projects, implement new processes, client interactions, and new technology to ensure sufficient resources.

  • Develops business plan and budget w/each account GM that supports the System and District goals – Reviews and analyzes financial statements and data and other financial information to ensure attainment of financial goals for both the client and Sodexo.

  • Central Point of Contact for Client Liaison promoting a solid business partnership - assists in contract negotiations for the system.

  • Maintains Quality & Company Standards – reviews and maintains reports to ensure compliance with federal, state, and local regulations and Sodexo / System Client(s) policies and procedures.

  • Responsible for system succession planning/employee development/diversity initiatives/training/constructive counseling. Promotes and supports workplace diversity initiatives.

  • Provides strategic leadership to the respective units within the system to maintain client satisfaction and retention

Qualifications & Requirements

Basic Education Requirement - Bachelor’sDegree

Basic Management Experience - 5 years

Basic Functional Experience - 5 years

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.

System ID 74449

Category General Management

Relocation Type No

Employment Status Full-Time