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Job Information

Sodexo Inc. Retail Manager 2 in NEEDHAM, Massachusetts

Unit Description

Are you a customer service enthusiast? Does knowing you’ve achieved great customer/patient satisfaction mean everything to you? It does for us, too!

Sodexo is seeking a Retail Manager 2 for Beth Israel Deaconess Hospital located in Needham, MA .

The successful candidate will:

  • lead frontline teams, mentoring them in accurate cash handling, operations, open and closing processes;and/or

  • train and manage department HACCP Safety Programs, Sodexo programs and daily operation standards.

Is this opportunity right for you? We are looking for candidates who have:

  • leadership and good communication skills; and

  • the ability to promote national brands with clients and customers in a healthcare environment.

Learn more about Beth Israel Deaconess Needham at

Learn more about

Not the job for you?

We offer Food Service Management and Retail Management positions in a variety of business segments, including Corporate, Schools, Universities, Energy and Resources, Government and Agencies, Health Care, Senior Living and Sports and Leisure locations across the United States..

Working for Sodexo:

At Sodexo, you will find the ingredients for a great career in food service management specializing in Retail Management. With benefits including schedules that encourage work-life balance and continuing education opportunities, you’ll enjoy an improved quality of life that’s unique in the hospitality industry.

Position Summary

Responsible for food quality & customer service in an operation that may have branded concepts or other retail offerings. Directs the work of hourly & supervisory food service workers.

Key Duties

  • Ensures there is a zero harm mindset for ourselves, our customers, our food & employees.

  • Directs daily operations of food quality & customer service in a retail food operation that may include branded concepts ensuring that employees have appropriate equipment, supplies and resources.

  • Manages cash handling protocols & control procedures according to Sodexo policies.

  • Maintains client satisfaction for food quality & customer service.

  • Accountable for the execution of service quality by maintaining the highest level of delivery.

  • Supervises day-to-day work activities of food service workers.

Qualifications & Requirements

Basic Education Requirement - High School Diploma or GED or Equivalent

Basic Management Experience - 1 year

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.

Location US-MA-NEEDHAM

System ID 88342

Category Food Service

Relocation Type No

Employment Status Full-Time

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