Sodexo Inc. Food Service Retail Manager 3 in MORGANTOWN, West Virginia
From cafes to micro markets to catering and restaurants, your future is in your hands.
Sodexo is seeking a Food Service Retail Manager 3 for West Virginia University's main campus located in Morgantown, WV . WVU is a family of distinctive campuses united by a single mission. From the groundbreaking research of their flagship in Morgantown to the liberal arts hub of WVU Potomac State in Keyser to the technology-intensive programs at WVU Tech in Beckley — they are leveraging their talents and resources to create a better future for West Virginia and the World. With over 30,000 students enrolled, Sodexo manages retail concepts, resident dining, catering and concessions.
The successful candidate will:
motivate, coach, mentor and develop frontline (hourly-paid), staff;
provide stellarcustomer service;
oversee cash handing processes, and POS programming and maintenance;
ensure company food and physical safety programs and standards are followed;
conduct retail brand standard audits (in-house and national brands);
maintain integrity of retail branded concept standards (national and in-house brands);
manage the opening and closing the operation as well daily retail food service operations;
ensure all needed signage (including digital) is in place;
manage vendor relationships and compliance; and/or
maintain all product merchandising, marketing and ordering standards are in place.
Is this opportunity right for you? We are looking for candidates who have:
have a work history demonstrating strong leadership skills and the ability to work collaboratively with all levels of the organization;
possess the ability to manage multiple priorities, demonstrate professional communication skills, and exhibit a passion for a high-level of customer service;
exhibit flexibility to take on additional responsibilities as needed; and/or
demonstrate working knowledge of automated food inventory, ordering, production and management systems as well as menu graphics programs.
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Not the job for you?
At Sodexo, we offer Food Service Management and Retail Management positions in a variety of business segments, including Corporate, Schools, Universities, Energy and Resources, Government and Agencies, Health Care, Senior Living and Sports and Leisure locations across the United States..
Working for Sodexo:
How far will your ambition, talent and dedication take you? Sodexo fosters a culture committed to the growth of individuals through continuous learning, mentoring and career growth opportunities.
Responsible for food quality & customer service in an operation that may have branded concepts or other retail offerings. Directs the work of hourly and supervisory food service workers, as well as other managers.
Ensures there is a zero harm mindset for ourselves, our customers, our food & employees.
Directs daily operations of food quality & customer service in a retail food operation that may include branded concepts ensuring that employees have appropriate equipment, supplies and resources.
Manages cash handling protocols & control procedures according to Sodexo policies.
Maintains client satisfaction for food quality & customer service.
Accountable for the execution of service quality by maintaining the highest level of delivery.
Supervises day-to-day work activities of food service workers, supervisors & managers.
Qualifications & Requirements
Basic Education Requirement - Associate's Degreeor equivalent experience
Basic Management Experience - 2 years
Basic Functional Experience – 1 year of work experience in concessions, retail sales, or store operations
Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.
System ID 88070
Category Food Service
Relocation Type No
Employment Status Full-Time