Sodexo Operations LLC Retail Manager 2 in LEXINGTON, Kentucky

Unit Description

Sodexo Health Care Services provides essential food and facilities services to hospitals across the country. We have an exciting career opportunity for a Food Service Retail Manager 2 in Lexington, KY at St Joseph's Hospital. St Joseph's Hospital is a 240 bed facility with 1 million in retail sales per year.

Sodexo provides food and nutrition services for patient dining, retail café operations, onsite catering and physicians dining. Our Food Service Retail Manager 2 will be responsible for managing the day to day operations for the onsite café. Your responsibilities will include:

  • Implementing Sodexo retail food programs and practices

  • Ensuring compliance with HACCP and menu systems

  • Build exceptional customer satisfaction

  • Supervise the Doctor's dining area

  • Supervise Catering Services

  • Marketing initiatives for food services

  • Cash management and cash controls

  • Special projects

Position Summary

Responsible for food quality & customer service in an operation that may have branded concepts or other retail offerings. Directs the work of hourly & supervisory food service workers.

Key Duties

  • Ensures there is a zero harm mindset for ourselves, our customers, our food & employees.

  • Directs daily operations of food quality & customer service in a retail food operation that may include branded concepts ensuring that employees have appropriate equipment, supplies and resources.

  • Manages cash handling protocols & control procedures according to Sodexo policies.

  • Maintains client satisfaction for food quality & customer service.

  • Accountable for the execution of service quality by maintaining the highest level of delivery.

  • Supervises day-to-day work activities of food service workers.

Qualifications & Requirements

Basic Education Requirement - High School Diploma or GED or Equivalent

Basic Management Experience - 1 year

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.

System ID 70791

Category Food Service

Relocation Type No

Employment Status Full-Time