Sodexo Inc. Facilities / Engineering Manager 2 in KENT, Washington

Unit Description

Sodexo Corporate Services Division has an exciting opportunity in Kent, Washington working with Alaska Airlines. The Facilities Engineering Manager will manage a team of 8 technicians and a number of sub-contracts. This position services the commercial real estate portion of the Alaska Airlines account. The commercial business currently consists of 5 owned properties in the Seattle area (SeaTac) as well as several leased locations in the Seattle area; Portland, OR; Phoenix, AZ; and Boise, ID.

The Operations Manager is the second in command reporting to the Director of Facilities.

Responsibilities include but are not limited to:

  • Maintains and implements sanitary and safety conditions/training to adhere to auditing procedures and statutory regulations.

  • Develops a strong rapport with Alaska Airlines staff and promotes a partnership that fulfills their needs and expectations.

  • Accountable for the execution of service quality by maintaining the highest level of delivery.

  • Promotes and supports workplace diversity initiatives.

  • Develops and/or implements business strategies and/or products for account growth and retention

  • Provides support regarding the proper implementation of operating standards and procedures, including distribution and inventory procedures.

  • Monitors performance against standards for Alaska Airlines satisfaction.

  • Develops and facilitates data analysis and training.

  • Visits and inspects all facility spaces at least once per month providing objective feedback based on operational standards

  • Plans projects, including defining objectives, methods, timetables and budget.

  • Ensures that management team and staff have sufficient resources to perform their jobs and to meet goals and deadlines.

  • Documents and maintains operating procedures according to industry, corporate and client standards and policies.

  • Performs inspections and audits to ensure contractual and regulatory compliance

  • Works closely with theDirectorin maintaining an effective workforce including hiring, discipline as well as potential termination of frontline staff.

  • Responsible for proper payroll accounting for all frontline staff.

Position Summary

More transactional; daily interaction with hourly staff and SPOC. Supervises hourly staff and is the first line of response for customers. Focuses on emergency work orders and safety.

• Implementing SDX procedures/programs to achieve operational goals/performance in managing – mechanical – Hard FM – Electric, plumber, HVAC, and mechanical; carpentry (would fall under skilled mechanical).

• Scope – number of management technicians/generalists? Or trades? / level of interaction with client vs chain of command / unit financial responsibility / safety /

• Number of buildings / square footage levels / level of sophisticated systems – HVAC / electronics / Labs

• Level of self-performed tasks vs. contractor management/ staffing levels may be less than Healthcare – more redundancy of systems; HC more regulatory “Joint Commission which dictates more annual/planned processes

• Preventive and corrective maintenance; predictive maintenance.

• Greater than 500k sq ft; over 10 – 12 trades

• Day to day management of the maintenance operations of the account. Oversight communication workflow management; Building trades and mechanical trades – electrical, plumbing, carpentry, HVAC (Hard FM) – Scope of responsibility is greater for a Manager 2 – more technical and more management; may have a Manager 1 reporting this position

Critical 1 – Mechanically competent

Critical 2 – People skills – communication/mgmt.

Interpersonal skills important

Scope may mandate this position; technical competency level may also be a differentiator

Key Duties

Supervision of all outside contractors/vendors for site

Responsible for overseeing facilities staff, training and hr functions for unit

Financial= labor, inventory, supplies, UFS

Performs facilities maintenance functions as required.

Manages events (schools)

Communicates directly with customers

Responsible for CMMS

Implement SDX programs/ procedures/ policies/ systems

Safety – client and SDX employee safety

Mechanical systems – maintaining operational capability of mechanical systems

Multiple buildings requiring mechanical systems oversight

Scheduling and work flow management – greater scope

Qualifications & Requirements

Basic Education Requirement - Associate's Degree

Basic Management Experience - 2 years

Basic Functional Experience - 2 years work experience in facilities maintenance, plant operations or engineering services

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.

System ID 77487

Category Facilities

Relocation Type No

Employment Status Full-Time