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Sodexo Inc. Food Operations Manager 3 in JOHNSON CITY, Tennessee

Unit Description

Working together, supporting your team, reaching for the best in a high-volume, high paced environment is second nature to you.

Sodexo is seeking a Food Operations Manager 3 for East Tennessee State University located in Johnson City, Tennessee . ETSU is a large Public Institution with 13,000 students, in the tri-cities area of TN. This account consists of Concessions, Resident Dining, Conference Center and Retail. Brand New Student Center opened in Fall 2019 with Resident Dining. New Retail foodcourt opening in March 2020. This position reports directly to the General Manager. Relocation Assistance is available with this position. Must have a valid drivers licence.

The successful candidate will:

  • have oversight of day-to-day operations;

  • deliver high quality food service;

  • achieve company and client financial targets and goals;

  • develop and maintain client and customer relationships;

  • develop strategic plans;

  • create a positive environment;and/or

  • ensure Sodexo standards are met.

Is this opportunity right for you? We are looking for candidates who:

  • have a work history demonstrating strong employee engagement leadership skills, as well as previous supervisory experience and the ability to work collaboratively;

  • have culinary production experience and a strong background in safety and sanitation compliance;

  • can manage multiple priorities, demonstrate professional communication skills, and a passion for a high level of customer service;

  • prioritize tasks and exhibit flexibility to take on additional responsibilities as needed; and/or

  • demonstrate working knowledge of Food Management Systems

Learn more about

Not the job for you?

We offer Food Service Management positions in a variety of business segments, including Corporate, Schools, Universities, Government and Agencies, Health Care, Senior Living and Sports and Leisure locations across the United States..

Working for Sodexo:

At Sodexo, you will find the ingredients for a great career in food service management. With benefits including schedules that encourage work-life balance and continuing education opportunities, you’ll enjoy an improved quality of life that’s unique in the hospitality industry.

Position Summary

Provides leadership and supervision for the on-site food service exempt and non-exempt level staff in the delivery of our contractual agreement with the client. Provides supervision for food services at account/unit to ensure client satisfaction and retention for the company. Implements business practices in order to uphold company mission, values and commitments made in the Sodexo client contractual agreement.

Key Duties

  • Establishes a safe work environment

  • Assumes General Manager’s (GM) responsibilities and authority in his/her absence

  • Utilizes Sodexo tools and programs to develop client, customer, and staff relationships, to ensure account retention

  • Implements and fully utilizes all Sodexo tools and programs to ensure financial outcomes

  • Directs daily operations of food service to ensure employees have appropriate equipment, inventory and resources, ensures operating standards and regulatory requirements are met

  • Develops and implements plans, projects, with defined objectives, methods, timetables and budget to support client and Sodexo strategic plan

  • Ensures adherence to all HR standards for Sodexo, client, and regulatory agencies

Qualifications & Requirements

Basic Education Requirement - Bachelor’s Degree or equivalent experience

Basic Management Experience - 3 years

Basic Functional Experience - 3 years work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.

Location US-TN-JOHNSON CITY

System ID 87544

Category Food Service

Relocation Type Yes - According to Grade

Employment Status Full-Time

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