Sodexo Inc. Food Operations Manager 3 Located in Morgantown, WV in Jacksonville, Florida

Unit Description

Sodexo is seeking an experienced Resident Dining Operations Manager 3 for our premiere account at West Virginia University located in beautiful Morgantown, WV .


Is this opportunity right for you?

West Virginia University (WVU) is seeking an forward thinking operations manager for Resident Dining on campus.

This position will oversee daily operations of four resident dining halls:

We are seeking an energetic, passionate manager who can help build our growth on this large campus. Reporting directly to GM of Resident dining, this is a great growth opportunity to manage operations in a large, high profile account. This position will manage 4 managers, 8+ supervisors, and up to 50 frontline employees . Successful candidate will assume the GM's responsibilities and authority in his/her absence

Are you the experienced food service manager we’re seeking?

The Food Operations Manager will be responsible for:

  • Talent management, training, development skills and front-line leadership.

  • Marketing of the Food Service Program-promotions, signage, etc.

  • Maintains customer satisfaction and good public relations

  • Support the Campus Student Well-Being initiatives and serves as key Member of the Management Team

We are looking for candidates who will:

  • have oversight of day-to-day operations;

  • deliver high quality food service;

  • achieve company and client financial targets and goals;

  • develop and maintain client and customer relationships;

  • develop strategic plans;

  • create a positive environment; and

  • ensure Sodexo Standards are met.

The ideal candidate:

  • has a work history demonstrating strong leadership skills, as well as previous supervisory experience and the ability to work collaboratively;

  • has the ability to manage multiple priorities, demonstrate professional communication skills, and a passion for a high level of customer service;

  • can demonstrate the ability to prioritize tasks and exhibit flexibility to take on additional responsibilities as needed; and

  • can demonstrate working knowledge of Sodexo Food Management Systems (FMS) and Market Connections (MSC), and is proficient in computer skills and report management experience.

Check out WVU:

WVU Morgantown is located in a town named “No. 1 Small City in America” by for its exceptional quality of life. , population 30,855, was also rated the ninth best college town in America by Business Insider and is within easy traveling distance of Washington, D.C., to the east, Pittsburgh, Pa., to the north, and Cleveland and Columbus, Ohio, to the northwest. Other rankings: included Morgantown in their 10 great places to live list; one of “Best Sports Cities” by Sporting News; 5th “Best Small Metro” by Forbes; 12th overall “Hottest Small City” by Inc.; one of “50 Smartest Places to Live” by Kiplinger’s; and the second-ranking “Best College Town for Jobs” by Forbes.

Position Summary

Provides leadership and supervision for the on-site food service exempt and non-exempt level staff in the delivery of our contractual agreement with the client. Provides supervision for food services at account/unit to ensure client satisfaction and retention for the company. Implements business practices in order to uphold company mission, values and commitments made in the Sodexo client contractual agreement.

Key Duties

  • Establishes a safe work environment

  • Assumes General Manager’s (GM) responsibilities and authority in his/her absence

  • Utilizes Sodexo tools and programs to develop client, customer, and staff relationships, to ensure account retention

  • Implements and fully utilizes all Sodexo tools and programs to ensure financial outcomes

  • Directs daily operations of food service to ensure employees have appropriate equipment, inventory and resources, ensures operating standards and regulatory requirements are met

  • Develops and implements plans, projects, with defined objectives, methods, timetables and budget to support client and Sodexo strategic plan

  • Ensures adherence to all HR standards for Sodexo, client, and regulatory agencies

Qualifications & Requirements

Basic Education Requirement - Bachelor’s Degree

Basic Management Experience - 3 years

Basic Functional Experience - 3 years work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.

System ID 76782

Category Food Service

Relocation Type Yes - According to Grade

Employment Status Full-Time