Sodexo Inc. Area General Manager located in Indianola, IA in INDIANOLA, Iowa

Unit Description

Sodexo Universities is seeking an Area General Manager to oversee the food service operations for Simpson College located in Indianola, IA and two other accounts located close by. The Area General Manager will oversee a very high level of service and creativity for this account. The AGM will report to the Vice President of Operations and lead a team of General Managers and Unit Managers.

The Area General Manager will have full responsibility for operations at Simpson College, William Penn University, and Iowa Wesleyan University. P&L responsibilities, HACCP/Sanitation, cost controls, customer service priorities and client relations/satisfaction are top priorities.

Ideal candidate will have:

Bachelors Degree at minimum, MBA preferred.

  • Five or more years of food service management experience as a Senior Level General Manager or District Manager ideally in a high volume university/sports & leisure setting

  • Strong client partnerships and team building skills

  • Innovation and concept focused with strong attention to detail

  • The ability to lead through managers and develop diverse and talented teams

  • Strong financial acumen, P&L and experience writing and managing budgets

  • Proven track record to manage costs with ability to manage multiple operations

  • Effective communication skills, both written and verbal, with high level presentation skills

  • Proven experience in relationship building & interaction skills with C-Suite/Administration

Visionary skills to think "out-of-the-box" to meet the needs of customers and clients within the contract

Careers in Universities:

Working for Sodexo in Universities allows you to support students on their path to adulthood and academic success. Located on college and university campuses across the country, Sodexo creates clean, safe living and learning environments that inspire and drive success. Student success depends upon so many conditions – when they are well fed, safe, comfortable and learning in a clean, well maintained environment they are more likely to succeed.

Position Summary

Functions as the in-unit leader for multiple accounts and/or contracts within a defined geography. Single point of contact and/or client liaison in support of a multi-site.

Key Duties

  • Monitors operations by planned and unplanned visits to each operating account of the system to plan projects, implement new processes, client interactions, and new technology to ensure sufficient resources.

  • Develops business plan and budget w/each account GM that supports the System and District goals – Reviews and analyzes financial statements and data and other financial information to ensure attainment of financial goals for both the client and Sodexo.

  • Central Point of Contact for Client Liaison promoting a solid business partnership - assists in contract negotiations for the system.

  • Maintains Quality & Company Standards – reviews and maintains reports to ensure compliance with federal, state, and local regulations and Sodexo / System Client(s) policies and procedures.

  • Responsible for system succession planning/employee development/diversity initiatives/training/constructive counseling. Promotes and supports workplace diversity initiatives.

  • Provides strategic leadership to the respective units within the system to maintain client satisfaction and retention

Qualifications & Requirements

Basic Education Requirement - Bachelor’s Degree

Basic Management Experience - 5 years

Basic Functional Experience - 5 years

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.

System ID 76180

Category General Management

Relocation Type Yes - According to Grade

Employment Status Full-Time