Sodexo Inc. Retail Operations Manager in HOUSTON, Texas
Sodexo is seeking an innovative and experienced Retail Operations Manager with strong marketing skills to join our food service team at a TMC hospital in Houston, Texas.
This account has a fast paced, high volume food service department, generating over $10m in Retail sales annually, and focused on achieving the highest level of customer satisfaction. In this role, you will be directing and managing the daily operations of a new 30,000 sq. ft retail operation that will open December 2019. The operation includes a full-service Cafe, a Starbucks & 24 hour Micros Market. Targeted start date for this position in mid August 2019.
Responsibilities will include supervision of up to 50+ employees and Supervisors. Also, you will be responsible for oversite of other areas of operations. Hours for the position may vary with rotating weekends as well as some holidays.
Responsible for food quality & customer service in an operation that may have branded concepts or other retail offerings. Directs the work of hourly and supervisory food service workers, as well as other managers.
-Ensures there is a zero harm mindset for ourselves, our customers, our food & employees.
-Directs daily operations of food quality & customer service in a retail food operation that may include branded concepts ensuring that employees have appropriate equipment, supplies and resources.
-Manages cash handling protocols & control procedures according to Sodexo policies.
-Maintains client satisfaction for food quality & customer service.
-Accountable for the execution of service quality by maintaining the highest level of delivery.
-Supervises day-to-day work activities of food service workers, supervisors & managers.
Qualifications & Requirements
Basic Education Requirement - Bachelor’s Degree
Basic Management Experience - 3 years
Basic Functional Experience - 3 years of experience in retail operations
Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.
System ID 82602
Category Food Service
Employment Status Full-Time