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Sodexo Inc. Food Service Manager 2 in HONOLULU, Hawaii

Unit Description

Fast-Paced. Never Boring. You thrive on the variety that each day brings

Sodexo is seeking a Food Service Manager 2 for University of Hawaii - Manoa located in Honolulu, HI .

Sodexo manages 10 locations on University of Hawaii - Manoa campus. 2 resident dining facilities and 8 retail locations. The 2 resident dining locations are Gateway Cafe (Monday - Fridays breakfast, lunch and dinners) and Hale Aloha (dinner 7 days a week and brunch on weekends). This position will cover dinner service at Gateway Tuesdays - Thursdays and dinners at Hale Aloha on Friday and Brunch and dinner at Hale Aloha every Saturday. Average customer volume is around 500 - 600 customers at Gateway each meal and 900 at Hale Aloha each meal.

The successful candidate will:

  • have oversight of daily food operations and deliver a high-quality product;

  • achieve company and client financial targets and goals to include oversight of cash-handling and the POS system;

  • develop and maintain client and customer relationships;

  • motivate, coach, mentor and develop frontline (hourly) staff; and/or

  • ensure Sodexo standards are met to include compliance with company food and physical safety programs.

Is this opportunity right for you? We are looking for candidates who:

  • have a work history demonstrating strong leadership skills and the ability to work collaboratively with all levels of the organization;

  • possess the ability to manage multiple priorities, demonstrate professional communication skills, and exhibit a passion for a high-level of customer service;

  • exhibit flexibility to take on additional responsibilities as needed; and/or

  • demonstrate working knowledge of automated food inventory, ordering, production and management systems as well as menu graphics programs.

Learn more about University of Hawaii - Manao at

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Not the job for you?

We offer Food Service Management positions in a variety of business segments, including Corporate, Schools, Universities, Government and Agencies, Health Care, Senior Living and Sports and Leisure locations across the United States..

Working for Sodexo:

At Sodexo, you will find the ingredients for a great career in food service management. With benefits including schedules that encourage work-life balance and continuing education opportunities, you’ll enjoy an improved quality of life that’s unique in the hospitality industry.

Position Summary

Provides supervision for multi-functional food service areas at an account/unit to ensure client satisfaction and retention for the Company. Contributes to account revenue and operating profit through the implementation of Sodexo programs while executing against Standard Operating Procedures.

Key Duties

  • Maintains and develops client relationships and customer satisfaction for multi-functional food service areas to ensure account retention and positive public relations

  • Establishes and maintains a safe work environment

  • Supervises day-to-day work activities by delegating authority, assigning and prioritizing activities and monitoring operating standards

  • Utilizes Sodexo resources and programs to ensure operating standards and regulatory requirements are met and employees have the necessary equipment and inventory

  • Manages by providing positive and constructive feedback to employees in order to reward, coach, correct and motivate in order drive a high-level of employee engagement

Qualifications & Requirements

Basic Education Requirement - High School Diploma, GED or equivalent

Basic Management Experience - 1 year

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.


System ID 87465

Category Food Service

Employment Status Full-Time