Sodexo Operations LLC Operations Manager 2, Multi-Service in GREENSBORO, North Carolina

Unit Description

Sodexo is seeking a Multi Services Ops 2 for Moses H. Cone Memorial Hospital located in Greensboro, NC.

Moses H. Cone Memorial Hospital, a 541 bed acute care hospital is part of the Cone Health System. Cone Health is comprised of 3 acute care hospitals, a Cancer Center, a Behavioral Health Hospital and the Women’s Hospital. The Operations Manager role will intially focus on our Patient Services Operations with the ability to learn additional lines of business.

We are looking for candidates who will:

  • have oversight of day-to-day operations;

  • deliver high quality food service;

  • achieve company and client financial targets and goals;

  • develop and maintain client and customer relationships;

  • develop strategic plans;

  • create a positive environment; and

  • ensure Sodexo Standards are met.

The ideal candidate:

  • has a work history demonstrating strong leadership skills, as well as previous supervisory experience and the ability to work collaboratively;

  • has culinary production experience and a strong background in safety and sanitation compliance;

  • has the ability to manage multiple priorities, demonstrate professional communication skills, and a passion for a high level of customer service;

  • can demonstrate the ability to prioritize tasks and exhibit flexibility to take on additional responsibilities as needed; and

  • can demonstrate working knowledge of Sodexo Food Management Systems (FMS) and Market Connections (MSC), and is proficient in computer skills and report management experience.

  • Previous experience driving Patient Satisfaction, improving Press Ganey Scores and implementing SOPs to enhance the Patient Experience.

Careers in Healthcare:

Working for Sodexo in Healthcare allows you to offer patients, healthcare professionals and caregivers around the world the best healthcare experience possible while influencing patient satisfaction, as well as cost reduction and increased productivity for our clients. Sodexo’s unique CARES culture develops a dynamic atmosphere where employees are respected, turnover is low and career growth opportunities are created from within

Working for Sodexo:

How far will your ambition, talent and dedication take you? Sodexo fosters a culture committed to the growth of individuals through continuous learning, mentoring and other career growth opportunities, along with the performance of organizations. We believe it is important for our work to be meaningful to all who contribute to it, and we remain faithful to our mission, our core values and the ethical principles that have guided us since 1966. We support these values and help them thrive in each employee.

We strive to make working for Sodexo a genuinely great experience with benefits to promote your professional, personal and financial well-being, and to improve your Quality of Life now and into the future. Our experiences with our over 50 million customers each and every day enable us to develop Quality of Life services that reinforce the well-being of individuals, improving their effectiveness and helping companies and organizations to improve performance … every day.

Apply Now!

Are you ready to start your Sodexo career? Apply now!

Not the job for you?

At Sodexo, we offer Food Service Management positions in a variety of business segments, including Corporate, Schools, Universities, Government and Agencies, Healthcare, Senior Living and Sports and Leisure locations across the United States. .

Position Summary

Provides supervision of two or more core services at a client site to ensure client satisfaction and retention. Implements strategies to meet Client and Company objectives and achieve profitable growth. Ensures high customer satisfaction through developing team members and delivering quality services.

Key Duties

  • Directs daily operation of two or more core services at a site to ensure employees have appropriate equipment and resources to perform their jobs and meet goals and deadlines.

  • Supervises day-to-day work activities by delegating authority, assigning and prioritizing activities and monitoring operating standards.

  • Assists in the development of new business service(s) for the client and implements the service program(s).

  • Establishes a safe work environment for employees by providing safety-related training and equipment maintenance and by ensuring compliance with Sodexho safety and loss prevention programs and with standards and procedures for the handling and storage of hazardous materials and/or waste and complies with all government regulations.

  • Manages the budget by controlling costs (e.g. labor, inventory, equipment, materials), complying with budget requirements and making adjustments when necessary.

  • Establishes operating standards, implements quality improvements and communicates them to employees.

  • Promotes and supports workplace diversity and inclusion initiatives.

Qualifications & Requirements

Basic Education Requirement - Bachelor’s Degree

Basic Management Experience - 5 years

Basic Functional Experience - 3 years work experience in facilities (e.g., maintenance, plant operations, engineering services, grounds, custodial/environmental, or transportation) or food (e.g., food services or operations, concessions, retail sales, store operations, or vending) services

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.

System ID 71231

Category General Management

Relocation Type No

Employment Status Full-Time