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Job Information

Sodexo Inc. Retail Manager 2 in DES MOINES, Iowa

Unit Description

Sodexo's Universities segment is seeking a Starbucks Retail Manager for one of the finest institutions in the Midwest, Drake University. Drake University is a midsized, private university in Des Moines, IA and provides Resident Dining, Catering, C-Store, Retail dining, Licensed Starbucks Store, Concessions, and Vending on campus. Drake has a total enrollment of 6,000 students with residential enrollment of approx 1,500 students and a large commuter population.

The Starbucks Retail Manager brings the Starbucks experience to life by managing store operations, driving financial success, building great teams, and building a meeting place in the campus community.The Starbucks Retail Manager 2 will oversee a new high profile Starbucks Store with a projected annual revenue of $1million;will ensure compliance with all Starbucks brand guidelines and standards; and overseebudget forecasting, training, scheduling, purchasing, sanitation, and food safety. Additionally, the Starbucks Retail Manager will participate in daily operations providing customer service and assisting Baristas during peak business.

This position will be managing the store during the school year with June and July off.

We are looking for candidates who will manage:

  • Starbucks Brand standards

  • Frontline staff

  • Cash handing process

  • Department HACCP and safety programs for regulatory compliance

  • Frontline training programs

  • Opening and closing the operation

  • Daily operation standards

The ideal candidate will have the following:

  • Previous supervisory experience in a Starbucks or other fast paced coffee shop environment.

  • Strong leadership and communication skills

  • Customer centric focus

  • Proven employee engagement success

WHY Sodexo at Drake University?

Drake University is considered one of the finest institutions of higher learning in the Midwest! Drake students, faculty, and staff take full advantage of the wealth of cultural, recreational, and business opportunities found in .

Sodexo has established a solid partnership at Drake university - since 1999! This position positions itself for opportunity to grow within the unviersity, or regionally!

Sound like the job you have been looking for? Join the Sodexo Team at Drake University - APPLY TODAY!

Position Summary

Responsible for food quality & customer service in an operation that may have branded concepts or other retail offerings. Directs the work of hourly & supervisory food service workers.

Key Duties

  • Ensures there is a zero harm mindset for ourselves, our customers, our food & employees.

  • Directs daily operations of food quality & customer service in a retail food operation that may include branded concepts ensuring that employees have appropriate equipment, supplies and resources.

  • Manages cash handling protocols & control procedures according to Sodexo policies.

  • Maintains client satisfaction for food quality & customer service.

  • Accountable for the execution of service quality by maintaining the highest level of delivery.

  • Supervises day-to-day work activities of food service workers.

Qualifications & Requirements

Basic Education Requirement - High School Diploma or GED or Equivalent

Basic Management Experience - 1 year

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.

System ID 84517

Category Food Service

Relocation Type No

Employment Status Full-Time