Sodexo Operations LLC General Manager 3 - Environmental Services / Custodial in DECATUR, Illinois

Unit Description

Relocation Assistance Available!

Join us in Decatur, IL! Sodexo is seeking a General Manager 3 - Environmental Services for Decatur Memorial Hospital, a 250 bed facility with 400,000 square feet located in Central Illinois in Decatur, IL . Decatur Memorial Hospital is a fully accredited facility that offers a wide range of general and specialized diagnostic, surgical and treatment services.

This General Manager will lead and direct a team of approximately 75 hourly non-union employees and 3 Sodexo Managers. The ability to motivate and develop employees to achieve desired outcomes is required. The ideal candidate will have prior General Manager/Director level experience for an Environmental Services healthcare department with direct reports and front-line staff. Exceptional communication, unit financial, interpersonal and technical skills are necessary. Must have the ability to drive client engagement and patient/employee satisfaction results to a high level. Previous Sodexo or contract management leadership experience desired.

High Visibility. Challenging Opportunities. Rewarding Environment. Apply to this job today and become a GM of EVS. We foster an environment where employees are family, where the work is invigorating and satisfying, and where we share common values and a commitment to your future – your quality of life.

Position Summary

Provides local account leadership and strategic direction to the on-site Environmental Service exempt and non-exempt level staff (client and/or Sodexo employees) in the delivery of Sodexo Environmental Service programs. Directs business practices in order to uphold Company mission and values and commitments made in the Sodexo/Client contractual agreement.

Key Duties

  • Establishes safe work environment for clients/ customers/staff.

  • Executes strategic plan in alignment with the scope of service, Sodexo mission & values within our contractual agreement

  • Fully implement and adhere to the Sodexo Clients for Life process

  • Provides team leadership and direction by ensuring cohesiveness among the activities of subordinates to achieve planned outcomes.

  • Ensures compliance with consistency of application of all Sodexo Quality Assurance/Quality Improvement and Regulatory standards within the contractually agreed upon scope of services.

  • Ensures full administration of and adherence to all regulatory, Sodexo, Client, and Regulatory Human Resource standards and requirements

  • Supervises day-to-day work activities by delegating authority, assigning and prioritizing activities, and monitoring compliance to operating standards.

  • Develops, administers, and monitors Sodexo and/or Client budget performance. Develops action plans to ensure performance is in accordance with strategic initiatives and client commitments.

  • Develops and utilizes performance metrics to assist with problem analysis, and development of action plans and solutions

  • Facilitates ongoing effective communications with direct reports, frontline staff, Clients, Customers, and Sodexo Leadership

  • Oversees major repairs and renovation projects by identifying and managing vendors/contractors, including bid process, contract compliance and vendor/contractor performance

Qualifications & Requirements

Basic Education Requirement - Bachelor’s Degree

Basic Management Experience - 5 years

Basic Functional Experience - 5 years

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.

System ID 75560

Category Environmental Services / Custodial

Relocation Type Yes - According to Grade

Employment Status Full-Time