Sodexo Operations LLC General Manager 2 - Food in DALLASTOWN, Pennsylvania

Unit Description

Sodexo is seeking a General Manager 2, Food for ManorCare Dallastown, a 180 resident skilled care and rehab facility located in Dallastown, PA.

This General Manager will teach and develop food production employees in culinary skills, train and develop dietary staff in exceptional customer services. This is a hands-on position moving from back of the house to front of the house with administrative, financial duties, P&L. Position manages; the daily operations of the kitchen, manage approximately 25 employees, Sodexo financial budgets, the production processes, some catered events, and customer service enhancements.

Ideal Candidate Skills and Certification:

Contract food service management experience / ideally in a healthcare or Senior living environment

Hands on skills with food production and standard recipes

Experience managing food cost and coordinating invoicing

Skills to train & develop food production & dining room staff

Computer skills; food, labor, financial management systems

Experience enhancing customer service programs

Servsafe Certified

CDM, Certified Dietary Manager, equivalent, or coursework in progress is required ;

Success is measured by exceeding Resident & Client expectations!

At Sodexo Seniors, we support our clients' missions to improve the quality of life by putting the utmost care, time and attention into understanding and meeting the needs of each resident.

Residents are the heart of everything we do and we welcome you to join our team with this opportunity !

Position Summary

Directs all contract management service operations at a single account/unit. Plans and supervises special functions. Maintains cash control and payroll records. Hires and trains unit personnel. Maintains customer satisfaction and good public relations. Manages through managers and is accountable for the contract. Senior-most person assigned to a one client account

Key Duties

  • Provides team leadership & training

  • Controls unit financials

  • Directs daily food operations for quality & safety standards

  • Supervises day to day activities

  • Delegates authority

  • Assigns & prioritizes activities

  • Monitors operating standards

  • Establishes a safe work environment

  • Support workplace inclusion activities

Qualifications & Requirements

Basic Education Requirement - Associate's Degree

Basic Management Experience - 2 years

Basic Functional Experience - 2 years

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.

System ID 71574

Category Food Service

Relocation Type No

Employment Status Full-Time