Sodexo Inc. Food Operations Manager 3 in COLUMBIA, South Carolina

Unit Description

Sodexo is seeking a Food Operations Manager 3 to join our Food Services Team at Palmetto Health Richland (Prisma Health) located in Columbia, South Carolina.

Prisma(Palmetto) Health Richland is a 650 bed teaching hospital. The Operations Manager will be responsible for the day to day operations of the Food Services Department that averages 6000 meals a day. The selected candidate will manage two Sodexo Managers and 75 client employees. This BLUE CHIP Sodexo account is seeking a candidate with Retail and Patient Services experience, knowledge of proper cash handling procedures, experience with FMS, SMG, Retail and AYR Gold Checks, NRM, Cost and Pricing Model.

The preferred candidate for this position will have strong leadership and communication skills, proven client relationship skills and successful customer service skills. This Operations Manager will need to manage through managers as well as lead, develop and engage a team of front-line staff of to deliver high-quality results.

Must be able to deliver cafe LTO'S and all "In Season" promotions and communications to grow customer base and enhance sales volumes. Patient and Employee satisfaction is a must.

Additional Job Responsibilities include:

  • Food cost and inventory controls

  • Responsible for identifying process improvement initiatives and overseeing implementation.

  • Ensures that employees demonstrate an active customer hospitality orientation toward patients, visitors and hospital staff

  • Ensures compliance to food safety, sanitation and overall workplace safety standards.

  • Meets (or exceeds) Sodexo standards of operation

  • Creates a positive environment and successfully motivates and manages team.

  • The Operations manager will be in charge in absence of the General Manager.

Careers in Healthcare:

Working for Sodexo in Healthcare allows you to offer patients, healthcare professionals and caregivers around the world the best healthcare experience possible while influencing patient satisfaction, as well as cost reduction and increased productivity for our clients. Sodexo’s unique CARES culture develops a dynamic atmosphere where employees are respected, turnover is low and career growth opportunities are created from within.

Working for Sodexo:

How far will your ambition, talent and dedication take you? Sodexo fosters a culture committed to the growth of individuals through continuous learning, mentoring and other career growth opportunities, along with the performance of organizations. We believe it is important for our work to be meaningful to all who contribute to it, and we remain faithful to our mission, our core values and the ethical principles that have guided us since 1966. We support these values and help them thrive in each employee.

We strive to make working for Sodexo a genuinely great experience with benefits to promote your professional, personal and financial well-being, and to improve your Quality of Life now and into the future. Our experiences with our over 50 million customers each and every day enable us to develop Quality of Life services that reinforce the well-being of individuals, improving their effectiveness and helping companies and organizations to improve performance … every day.

Are you ready to start your Sodexo career? Apply today!

Position Summary

Provides leadership and supervision for the on-site food service exempt and non-exempt level staff in the delivery of our contractual agreement with the client. Provides supervision for food services at account/unit to ensure client satisfaction and retention for the company. Implements business practices in order to uphold company mission, values and commitments made in the Sodexo client contractual agreement.

Key Duties

  • Establishes a safe work environment

  • Assumes General Manager’s (GM) responsibilities and authority in his/her absence

  • Utilizes Sodexo tools and programs to develop client, customer, and staff relationships, to ensure account retention

  • Implements and fully utilizes all Sodexo tools and programs to ensure financial outcomes

  • Directs daily operations of food service to ensure employees have appropriate equipment, inventory and resources, ensures operating standards and regulatory requirements are met

  • Develops and implements plans, projects, with defined objectives, methods, timetables and budget to support client and Sodexo strategic plan

  • Ensures adherence to all HR standards for Sodexo, client, and regulatory agencies

Qualifications & Requirements

Basic Education Requirement - Bachelor’s Degree

Basic Management Experience - 3 years

Basic Functional Experience - 3 years work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.

System ID 79302

Category Food Service

Employment Status Full-Time