Sodexo Operations LLC Lab Concierge in COLLEGEVILLE, Pennsylvania
New R/D Facility
30 miles from Philadelphia
Hands-on laboratory experience and at least one-year experience in managing others in a lab environment
Strong background in GxP, regulations, standards and policies applicable to pharmaceutical environment
Training in quality, health and safety, compliance and lab audits
Demonstrates understanding of impact on tasks being performed by Scientists and their work
All employees are required to, and are responsible for adhering to Quality, Compliance and Environmental, Health and Safety (EHS) regulations and Client or Sodexo procedures applicable to their role. Training will be provided to ensure that the procedures are understood and responsibilities are defined. Quality and Compliance non-conformances and potential quality and compliance risks to all regulations must be reported immediately to your line manager and the Sodexo Compliance team. Environmental, Health and Safety non-conformances and potential environmental, health and safety risks must be reported immediately to your line manager and Sodexo EHS.
Serves as a direct point of contact for customers. Responsible for ensuring customers receive an adequate level of service with their questions, concerns and/or issues. Answers/responds to routine questions and inquiries from customers via the telephone, Internet, fax and other technologies, using established fact-finding procedures, customer service methodologies, knowledge of pertinent processes and procedures, and familiarity with policies, vendors and specified products/services. Consults with or transfers more difficult issues to the Rep II or management.
Qualifications & Requirements
Basic Education Requirement - High School Diploma, GED or equivalent
Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.
System ID 75789
Relocation Type No
Employment Status Full-Time