Sodexo Inc. Concierge-Patient Advocate Cape Canaveral Hospital in Cocoa Beach, Florida
The Concierge may work in many types of locations on client premises. Often one of the first points of contact in a Sodexo managed facility, the Concierge may be asked to fulfill many requests for a patient, visitor or other customer. The general responsibilities of the position include those listed below, but Sodexo may identify other responsibilities of the position. These responsibilities may differ among accounts, depending on business necessities and client requirements.
Understands and follows all policies and procedures.
Responsible for providing concierge services to patients, visitors, guests etc.
If in Healthcare, must comply with all Sodexo or client HIPAA policies and procedures.
Complies with all company safety and risk management policies and procedures.
Reports all accidents and injuries in a timely manner.
Participates in regular safety meetings, safety training and hazard assessments.
Applies all applicable OSHA and related local safety requirements to all assigned work.
Performs all work in accordance with established safety procedures.
Attends training programs (classroom and virtual) as designated.
May perform other duties and responsibilities as assigned.
High School diploma, GED or equivalent experience.
1 or more years of related work experience.
Ability to present self in a highly professional manner to others and understands that honesty and ethics are essential.
Ability to maintain a positive attitude.
Ability to communicate with co-workers and other departments with professionalism and respect.
Ability to maintain a professional relationship with all coworkers, vendor representatives, supervisors, managers, customers and client representatives.
Ability to provide clear directions and respond accordingly to employees.
Ability to use all relevant electronic and communication devices.
Applies basic skills and may develop skills appropriate for the position.
Relies on judgment to plan and accomplish goals.
Considerable knowledge of a variety of customer service/hospitality concepts, practices, and procedures.
A certain degree of creativity and problem solving abilities is expected.
Knowledge of and proficiency in all OSHA and local requirements related to all assigned work.
Willingness to be open to learning and growing.
Maturity of judgment and behavior.
Maintains high standards for work areas and appearance.
Attends work and shows up for scheduled shift on time with satisfactory regularity in light of Sodexo time and attendance policy and/or client operating hours.
Ability to work a flexible schedule.
Must comply with any dress code requirements.
Must be able to work nights, weekends and some holidays.
Close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus, with or without corrective lenses.
Significant walking or other means of mobility.
Ability to work in a standing position for long periods of time (up to 8 hours).
Ability to reach, bend, stoop, push and/or pull, and frequently lift up to 35 pounds and occasionally lift/move 40 pounds.
/Working Conditions (may add additional conditions specific to defined work location):/
Generally in an indoor setting; however, may participate in outside activities and events.
Varying schedule to include evenings, holidays, weekends, and extended hours as business dictates.
The noise level in the work environment is usually moderate to loud.
JOIN OUR TEAM!
Work for the betterment of an organization that is already recognized as a world class community provider of healthcare where many of the organization's strategies and solutions have been adopted by other healthcare organizations. The roots of Health First run deep in Brevard, dating back to 1937, when Brevard Hospital first opened in Melbourne with 27 beds. Health First was formed in August 1995 when Holmes Regional Medical Center, Cape Canaveral Hospital and Palm Bay Hospital joined together to create a truly integrated not-for-profit healthcare delivery system, fulfilling a common mission of improving the health of our community. Health First's Cape Canaveral Hospital opened in 1962 with 44 beds and has since grown to 150 beds.
This is a great opportunity for those interested in working in a healthcare setting. We are looking for friendly, engaging applicants who want to make a difference. Receive hands-on experience and training while working in a fast-paced environment and providing exceptional customer service.
Part Time position available, competitive wages, 401(k), and career advancement. One year experience preferred, but will train the right person.
Cape Canaveral Hospital
701 W Cocoa Beach Causeway
Cocoa Beach, FL 32931
Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer. Sodexo is committed to upholding the spirit and principles of the Rehabilitation Act of 1973 and the 1998 amendment to the Act. If, due to a disability, you require a reasonable accommodation to navigate this site and/or complete the on-line application process, please contact SodexoFrontlineApplicationSupport.USA@sodexo.com for assistance. For more information about our commitment to equal employment opportunity, please click here.