Sodexo Operations LLC Environmental Services / Custodial Operations Manager 3 in CHATTANOOGA, Tennessee

Unit Description

Sodexo is seeking an experienced Environmental Services Operations Manager 3 for Erlanger Medical Center located in Chattanooga, TN. The Erlanger Health System () is a multi-hospital system with several campuses based in Chattanooga – the Erlanger Baroness Campus, T.C. Thompson Children's Hospital at Erlanger Campus, Erlanger North Campus and Erlanger East Campus, Erlanger is the 7th largest public hospital in the United States and has been recognized as "Chattanooga's number one hospital" by U.S. News and World Report.

The Operations Manager role will transition, lead, develop and train a team of employees on the mid - shift with an emphasis on client satisfaction at all times. The ideal candidate for this position will have solid knowledge of Sodexo ES Systems and processes including FOSS, CARES, ENGAGE, TRAKKAR, UOS, Gold Check and Black Light inspections. High energy for fast paced environment. Must have a proven track record in driving 3rd party patient satisfaction outcomes, HCAHP scores and employee engagement. Must be familiar with Joint Commission and Hazmat Standards.

The Operations Manager will be required to workweekends and holiday as needed and be flexible to lead other shifts when needed.

Benefits:

Sodexo offers a competitive salary, paid training, extensive education and continuous learning opportunities, and a comprehensive benefits package designed with work-life balance in mind that includes 3 weeks of vacation during the first year of employment.

Come be a part of Sodexo where patients are the heart of everything we do!

Position Summary

Provides management oversight for Environmental Services exempt and non-exempt level staff (client and/or Sodexo employees) in the delivery of Sodexo Environmental Service Programs. Ensures Environmental Service programs are in place and functioning according to design to consistently meet all company, client, and regulatory requirements.

Key Duties

-Establishes a safe work environment for clients, customers and staff by ensuring equipment safety and compliance with Sodexho safety and loss prevention programs and by providing safety-related training and equipment inventory and maintenance.

-Assumes GM responsibilities and authority in his or her absence

-Supervises day-to-day work activities by delegating authority, assigning and prioritizing activities, and monitoring compliance to operating standards.

-Ensures compliance with application of all Sodexo Quality Assurance and Regulatory standards within the contractually agreed upon scope of services.

-Establish and/or adhere to defined operating standards, develops and implements quality improvements and ensures direct reports and staff adhere to the standards and expectations.

-Assists with Management of Environmental Service budget by ensuring full compliance to established operating standards, monitoring costs (e.g. labor, inventory, equipment, and material), and taking corrective action as needed.

Qualifications & Requirements

Basic Education Requirement - Bachelor’s Degree

Basic Management Experience - 3 years

Basic Functional Experience - 3 years of work experience in Housekeeping, Environmental or Custodial Services

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.

System ID 75613

Category Environmental Services / Custodial

Relocation Type No

Employment Status Full-Time