Sodexo Operations LLC Food Operations Manager 1 in CHARLOTTE, North Carolina

Unit Description

Sodexo is seeking a Food Operations Manager 1 for

Carolinas HealthCare System-Pineville Rehab located in Charlotte, NC .

Carolinas HealthCare System is now Atrium Health .

Pineville Rehababilitation and Living Center is a rehab and long term care facility with 106 beds. This position supports Carolinas HealthCare System’s mission to become a leader in World Class HealthCare by providing safe, wholesome and innovative food to our patients, customers as well as hospital employees in a variety of settings.

The Operations Manager requires hands-on availability in all aspects of food operation. Must be willing to drive and enhance Patient Services with overall responsibilities of daily operations (Food Production, Safety, Sanitation, Retail Services) through the responsibilities of the Executive Chef and Retail Manager.

Atrium Health , one of the nation’s leading and most innovative healthcare organizations , provides a full spectrum of healthcare and wellness programs throughout North and South Carolina. Their diverse network of more than 900 care locations includes academic medical centers, hospitals, healthcare pavilions, physician practices, destination centers, surgical and rehabilitations centers, home health agencies, nursing homes, and hospice care.

Is this opportunity right for you?

At Sodexo, you will find the ingredients for a great career in food service management. With benefits including schedules that encourage work-life balance and continuing education opportunities, you’ll enjoy an improved quality of life that’s unique in the hospitality industry.

We are looking for candidates who will:

  • have oversight of day-to-day operations;

  • deliver high quality food service;

  • achieve company and client financial targets and goals;

  • develop and maintain client and customer relationships;

  • develop strategic plans;

  • create a positive environment; and

  • ensure Sodexo Standards are met.

The ideal candidate:

  • has a work history demonstrating strong leadership skills, as well as previous supervisory experience and the ability to work collaboratively;

  • has the ability to manage multiple priorities, demonstrate professional communication skills, and a passion for a high level of customer service;

  • Experience in retail food and café food merchandising and marketing plans to drive enhanced transaction growth and customer capture rates

  • Working knowledge with cash handling and cash management policies with accountability and accuracy through managing staff

  • Ability to prioritize tasks and exhibit flexibility to take on additional responsibilities as needed; and

  • can demonstrate working knowledge of Sodexo Food Management Systems (FMS) and Market Connections (MSC), and is proficient in computer skills and report management experience.

Careers in Healthcare:

Working for Sodexo in Healthcare allows you to offer patients, healthcare professionals and caregivers around the world the best healthcare experience possible while influencing patient satisfaction, as well as cost reduction and increased productivity for our clients. Sodexo’s unique CARES culture develops a dynamic atmosphere where employees are respected, turnover is low and career growth opportunities are created from within.

Working for Sodexo:

How far will your ambition, talent and dedication take you? Sodexo fosters a culture committed to the growth of individuals through continuous learning, mentoring and other career growth opportunities, along with the performance of organizations. We believe it is important for our work to be meaningful to all who contribute to it, and we remain faithful to our mission, our core values and the ethical principles that have guided us since 1966. We support these values and help them thrive in each employee.

We strive to make working for Sodexo a genuinely great experience with benefits to promote your professional, personal and financial well-being, and to improve your Quality of Life now and into the future. Our experiences with our over 50 million customers each and every day enable us to develop Quality of Life services that reinforce the well-being of individuals, improving their effectiveness and helping companies and organizations to improve performance … every day.

Not the job for you?

At Sodexo, we offer Food Service Management positions in a variety of business segments, including Corporate, Schools, Universities, Government and Agencies, Healthcare, Senior Living and Sports and Leisure locations across the United States. .

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Position Summary

Provides leadership and supervision for the on-site food service exempt and non-exempt level staff in the delivery of our contractual agreement with the client. Provides supervision for food services at account/unit to ensure client satisfaction and retention for the company. Implements business practices in order to uphold company mission, values and commitments made in the Sodexo client contractual agreement.

Key Duties

  • Establishes a safe work environment

  • Utilizes Sodexo tools and programs to develop client, customer, and staff relationships, to ensure account retention

  • Implements and fully utilizes all Sodexo tools and programs to ensure financial outcomes

  • Directs daily operations of food service to ensure employees have appropriate equipment, inventory and resources, ensures operating standards and regulatory requirements are met

  • Develops and implements plans, projects, with defined objectives, methods, timetables and budget to support client and Sodexo strategic plan

  • Ensures adherence to all HR standards for Sodexo, client, and regulatory agencies

Qualifications & Requirements

Basic Education Requirement - Associate's Degree

Basic Management Experience - 2 years

Basic Functional Experience – 1 year work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.

System ID 75606

Category Food Service

Relocation Type No

Employment Status Full-Time