Sodexo Inc. Environmental Services / Custodial Manager 1 in ALMA, Michigan

Unit Description

Sodexo is seeking a dynamic Environmental Services/ Custodial Manager in Alma, Michigan near Lansing at MidMichigan Medical Center. This is a 79 bed licensed facility with several campus clinics. This is a full service account for Sodexo that includes acute care, rehab, and linen distribution.

This is a Regional Operations Support position (ROS) managing a team of 20 on 2nd shift (2:00pm start time). This resource opportunity will serve as a Support Manager for the Environmental Services department. This manager will have expertise and working knowledge of all aspects of a Environmental Services department and bring strong customer and client relations skills. This position will last up to 1 year in length and will provide the opportunity to apply and begin your career with Sodexo, which will allow for development opportunities for future permanent opportunities.

The successful candidate must be/have:

  • Customer service skills to enhance or improve the experience of the staff and patients

  • Able to communicate effectively and delegate responsibility efficiently

  • Able to establish, develop, and maintain relationships and client satisfaction in custodial services to ensure account retention.

  • Direct daily custodial operations to ensure employees have the necessary skills, equipment, and resources to complete their assignments.

  • Previous floor care experience preferred.

The ideal candidate will have 3 years previous custodial or housekeeping experience in a hospital, healthcare, or hotel environment. Proven results in positively impacting HCAHPS and patient satisfaction, superior interpersonal skills and a track record of being highly integrated with the ability to build relationships throughout the organizations they have previously worked at is a must.

High Visibility. Challenging Opportunities. Rewarding Environment. Apply to this job today and become a leader within Sodexo. We foster an environment where employees are family, where the work is invigorating and satisfying, and where we share common values and a commitment to your future – your quality of life. Apply today!

Position Summary

Provides management oversight for Environmental Services non-exempt level staff (client and/or Sodexo employees) in the delivery of Sodexo Environmental Service Programs. Ensures Sodexo Operating Standards for Environmental Service are in place as required to consistently meet all company, client, and regulatory requirements. Responsible for non-exempt work force planning through effective scheduling, development of daily work flow assignments, training and development, and monitoring for compliance to the plan.

Key Duties

-Establishes a safe work environment for clients, customers and staff by ensuring equipment safety and compliance with Sodexo safety and loss prevention programs and by providing safety-related training and equipment inventory maintenance.

-Provide leadership and direction to non-exempt employees

-Coordinate/conduct employee training

-Administer Human Resource processes (hiring, performance reviews, constructive counseling, prepare work schedules, payroll, etc.)

-Interact with outside vendors

-Ensure Sodexo Operating Standards for Environmental Service are in place and consistently met.

-Develop/implement action plans for improvement in compliance with Sodexo Operating Standards as identified.

-Reviews and maintains assigned areas of the Sodexo/Client budget commitments.

Qualifications & Requirements

Basic Education Requirement - High School Diploma, GED or equivalent

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.

System ID 75983

Category Environmental Services / Custodial

Relocation Type No

Employment Status Full-Time