Sodexo Operations LLC Food Operations Manager 3 in ALLENTOWN, Pennsylvania

Unit Description

Sodexo is looking for a Food Operations Manager 3 in Allentown, PA

At Lehigh Valley Health Network, we continually go the extra mile to fulfill our mission to heal, comfort and care for the people of our community . Each one of our more than 17,000 colleagues contributes to this mission and helps make the Lehigh Valley a healthier – and better – place in which to live.

Our tagline – A Passion for Better Medicine – reflects a legacy of that began with 13 compassionate, civic-minded women more than a century ago. Caring deeply about the health and well-being of their community, they raised $5,300 for a plot of land at 17th and Chew streets in Allentown, Pa., and in 1899, opened The Allentown Hospital. Their generous example was the first step in our health network’s journey.

Lehigh Valley Hospital is a 800 bed trauma facility with At Your Request(AYR) Room Service for patient meals, has multiple retail locations, client administration and support service facilities. We also provide High volume catering. As the Food Operations Manager you will oversee the BOH kitchen operations managing 175 employees, oversee off-site food operations as we provide food to 4 other locations off campus and an additional 3 retail operations.

Is this opportunity right for you?

At Sodexo, you will find the ingredients for a great career in food service management. With benefits including schedules that encourage work-life balance and continuing education opportunities, you’ll enjoy an improved quality of life that’s unique in the hospitality industry.

We are looking for candidates who will:

  • have oversight of day-to-day operations;

  • deliver high quality food service;

  • achieve company and client financial targets and goals;

  • develop and maintain client and customer relationships;

  • develop strategic plans;

  • create a positive environment; and

  • ensure Sodexo Standards are met.

The ideal candidate:

  • has a work history demonstrating strong leadership skills, as well as previous supervisory experience and the ability to work collaboratively;

  • has culinary production experience and a strong background in safety and sanitation compliance;

  • has the ability to manage within a union environment with high quality expectations;

  • has the ability to manage multiple priorities, demonstrate professional communication skills, and a passion for a high level of customer service;

  • holds a degree in Nutrition or a current CDM Certification;

  • can demonstrate the ability to prioritize tasks and exhibit flexibility to take on additional responsibilities as needed; and

  • can demonstrate working knowledge of Sodexo Food Management Systems (FMS) and Market Connections (MSC), and is proficient in computer skills and report management experience.

Careers in Healthcare:

Working for Sodexo in Healthcare allows you to offer patients, healthcare professionals and caregivers around the world the best healthcare experience possible while influencing patient satisfaction, as well as cost reduction and increased productivity for our clients. Sodexo’s unique CARES culture develops a dynamic atmosphere where employees are respected, turnover is low and career growth opportunities are created from within

Working for Sodexo:

How far will your ambition, talent and dedication take you? Sodexo fosters a culture committed to the growth of individuals through continuous learning, mentoring and other career growth opportunities, along with the performance of organizations. We believe it is important for our work to be meaningful to all who contribute to it, and we remain faithful to our mission, our core values and the ethical principles that have guided us since 1966. We support these values and help them thrive in each employee.

We strive to make working for Sodexo a genuinely great experience with benefits to promote your professional, personal and financial well-being, and to improve your Quality of Life now and into the future. Our experiences with our over 50 million customers each and every day enable us to develop Quality of Life services that reinforce the well-being of individuals, improving their effectiveness and helping companies and organizations to improve performance … every day.

Not the job for you?

At Sodexo, we offer Food Service Management positions in a variety of business segments, including Corporate, Schools, Universities, Government and Agencies, Healthcare, Senior Living and Sports and Leisure locations across the United States. .

Keywords: General Manager, Health Care, Patient Satisfaction, Union Management, Director of Dining Services,

#LI

Position Summary

Provides leadership and supervision for the on-site food service exempt and non-exempt level staff in the delivery of our contractual agreement with the client. Provides supervision for food services at account/unit to ensure client satisfaction and retention for the company. Implements business practices in order to uphold company mission, values and commitments made in the Sodexo client contractual agreement.

Key Duties

  • Establishes a safe work environment

  • Assumes General Manager’s (GM) responsibilities and authority in his/her absence

  • Utilizes Sodexo tools and programs to develop client, customer, and staff relationships, to ensure account retention

  • Implements and fully utilizes all Sodexo tools and programs to ensure financial outcomes

  • Directs daily operations of food service to ensure employees have appropriate equipment, inventory and resources, ensures operating standards and regulatory requirements are met

  • Develops and implements plans, projects, with defined objectives, methods, timetables and budget to support client and Sodexo strategic plan

  • Ensures adherence to all HR standards for Sodexo, client, and regulatory agencies

Qualifications & Requirements

Basic Education Requirement - Bachelor’s Degree

Basic Management Experience - 3 years

Basic Functional Experience - 3 years work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.

System ID 72110

Category Food Service

Relocation Type No

Employment Status Full-Time