Sodexo Operations LLC Catering Manager 4 in Washington, District Of Columbia

Unit Description

Sodexo has an exciting opportunity for an exceptional Catering Manager 4/Director for a prestigious account located in Downtown Washington, DC!

Our vast campus food operations include resident dining, retail dining, catering and concessions.

As the Director of Catering , you will oversee an innovative, high-end catering program for high-profile clients, as well as oversee the day-to-day catering scheduling/technical delivery of all events. In this position, you will be charged with creating casual, elegant and sophisticated catering experiences that exceed culinary and service expectations while enhancing client program objectives. In addition, this position oversees off-site catering, as well as growing off-site revenue. The Catering Director will oversee two salaried Catering Managers, three Catering Supervisors, several full-time catering employees and a large staff of student workers. This premier catering program has sales around $3M annually and is expected to grow. Total events executed are anticipated to be over 3,000 this year with a mix of catering to include everything from coffee drops, summer camps/conferences, weddings, various social and private functions, special events, Presidential functions and off-site business catering.

The ideal candidate will have the following:

  • Strong catering experience in a high-end/high-volume catering environment, including solid financial acumen and deep understanding of the technical delivery aspect of catering;

  • High volume catering / banquet experience with a Campus/University, Banquet/Hotel/Conference Center or private catering company;

  • Capacity/background/experience to manage all catering services throughout entire campus;

  • Proven catering sales experience in order to grow existing business both on and off-site;

  • Varied catering experience/knowledge to manage high-end and fine dining requirements and have the ability to follow customized university/client budgetary guidelines;

  • Ability to communicate and work with all levels of staff/management at the campus, as well as all those that work within the various departments and functions;

  • Ability to build, train and mentor a solid catering team who share same level commitment and passion for catering: Quality presentation, customer service, professionalism;

  • Ability to multi-task and delegate to coordinate multiple events and utilize a systems-based approach to meet each event’s time-lines/specifications and quality of product;

  • Experience with Catertrax or other catering software program.

Position Summary

Provides supervision for catering services at an account/unit to ensure client satisfaction and retention for the Company. Implements business practices order to uphold Company mission and values. Contributes to account revenue and operating profit contribution through the implementation of services and creation of opportunities for growth. Plans projects, including defining objectives, methods, timetables and budget to support client and Sodexo's strategic plan. Provides creativity and innovation to develop services and offerings that consistently evolve to drive customer and client satisfaction. Effectively engages with client partners at the highest level of the client organization to drive client confidence and loyalty.

Qualifications & Requirements

Basic Education Requirement - Bachelor's Degree.

Basic Management Experience -1 Year

Basic Functional Experience -3 years of experience in catering, food production, or food service management or a related field.

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.

System ID 64762


Relocation Yes - According to Grade

Category Food Service

Type Full-Time