Sodexo Operations LLC Retail Manager 3 in WALTHAM, Massachusetts

More information about this job

Unit Description

Sodexo on the campus of Brandeis University , located in Waltham, MA, is seeking a dynamic Retail Food Service Manager who willbe part of a team that oversees a total of 9 retail operations. Total sales volumefor all Retail Dining at Brandeis is $5.3M. Daily responsibilities include proper cash handling, scheduling and training of retail staff, ordering, inventory for each location, customer service/adherence of brand standards and marketing using all Sodexo tools available. Reporting to the Operations Manager, this Retail Manager is responsible for all proper banking procedures at all locations and the exceptional day to day service of retail to our students, faculty and staff. This position oversees 2 hourly supervisors, 20 FT union staff and 30 student workers.

The best qualified candidate will have the following :

  • College/University retail food service management experience

  • Experience with multi-unit, quick-service food outlets

  • Experience training and leading a retail food staff (union experience is helpful)

  • Experience with cash handling and training

  • Experience with ordering and inventory practices

  • Knowledge of food and physical safety programs

This position also assists in other areas of campus when needed.

To learn more about Brandeis University , please visit

To learn more about how Sodexo can contribute to your Quality of Life Click Here at .

Position Summary

Maintains food quality and customer service in a cash handling retail food operation that includes branded concepts, in-house formats and signature designs. May assume General Manager's (GM) responsibilities and authority in his/her absence. Assists in maintenance of cash control and payroll records. Assists in supporting the financial/Human Resources (HR) functions. Maintains customer satisfaction and good public relations.

Qualifications & Requirements

Basic Education Requirement - High School Diploma or GED

Basic Management Experience - 2 years

Basic Functional Experience - 2 years of work experience in concessions, retail sales, or store operations.

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.

System ID 56668

Location US - MA - WALTHAM

Relocation No

Category Food Service

Type Full-Time