Sodexo Operations LLC Environmental Services / Custodial Operations Manager 3 in ROCKVILLE, Maryland
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Sodexo’s Health Care Division is seeking an Environmental Services Custodial Operations Manager 3 to oversee Environmental / Custodial Services for a 350 bed, Shady-Grove Hospital non-union facility located in Rockville, MD.This is an day opportunity. Supervison of ES Management and Staff for a 350 Bed Acute Care Hospital, 56 Bed Rehab facility, Behavioral Health Facility, and Cancer Center.
In this job, the Assistant Director of Housekeeping or Operations Manager 3 will lead, develop, and train a team of 100 hospital employees. This hands-on Manager will ensure consistency in day to day operational functions including employee relations, safety, training and unit operating systems compliance. Responsibilities will include some hands on training and development of the staff, strategic planning, and some client interaction. The Operations Manager is highly involved in driving HCAHPS and press ganey scores and overall patient satisfaction.
The successful candidate will ideally have at least 3 years prior management experience in Environmental Services in a hospital or healthcare environment with proven skills in:
Customer Service - Ability to enhance and improve the experience of the staff and patients
Communication - Ability to lead and communicate effectively
Compliance and Documentation
Ability to build strong client relationships
Ability to utilize TRAKKAR, Bedtracking, FOSS, CARES
Need to floor care, carpet care, resident cleaning
Linen processing and distribution experience is needed.
Sodexo offers a competitive salary, paid training, extensive education and continuous learning opportunities, and a comprehensive benefits package designed with work-life balance in mind that includes 3 weeks of vacation during the first year of employment. At Sodexo Health Care, patients are the heart of everything we do. Our ability to create a clean, healthy and comfortable environment for hospitals is key to the full patient experience.
Do you possess strong leadership skills? Do you have the drive and determination to take this account to the world class level? If so, then we would love to hear from you! #LI
Provides supervision for custodial services at account/unit to ensure client satisfaction and retention for the Company. Implements business practices in order to uphold Company mission and values. Contributes to account revenue and operating profit contribution through the implementation of services and creation of opportunities for growth.
Qualifications & Requirements
Basic Education Requirement - High School Diploma or GED
Basic Management Experience - 3 years
Basic Functional Experience - 3 years of work experience in Housekeeping, Environmental or Custodial Services
Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.
System ID 57169
Location US - MD - ROCKVILLE
Category Environmental Services / Custodial