Sodexo Operations LLC Environmental Services / Custodial Operations Manager 2 in RALEIGH, North Carolina

Unit Description

Sodexo is looking for a Custodial Operations Manager 2 at UNC-REX Healthcare in Raleigh, NC. This is a 600-plus bed hospital, which includes 2 rehabilitation & nursing care centers, with over 1.2 million cleaneable square feet.The ideal candidate will have prior Assistant Director/Operational responsibility for an Environmental Services/Custodial department with direct Manager Reports and front-line staff in a healthcare/hospital environment. Must have excellent oral and written communication skills and the ability to develop positive relationships. Must have the ability to handle multiple priorities at once in a fast paced environment.

  • Exhibit Sodexo’s “CARES” behaviors (Compassion, Accountability, Respect, Enthusiasm and Service)

  • Have a proven track record of improving Patient, Employee and Customer Satisfaction

  • Have extensive knowledge and demonstrated experience with TRAKKAR (or similar QC/ labor/process management system)

  • Exhibit drive and dependability.

  • Have solid knowledge of Sodexo Shine Floor Care.

  • Have proven track record of Exhibiting Environmental Service industry standards i.e. QA, Patient Satisfaction and Customer Service Rounding.

  • Deliver superior results by directing and motivating a team of managers and employees to complete assigned responsibilities while delivering exceptional customer service

  • Have solid understanding of Sodexo ES UOS and demonstrated ability to be part of a management team to align operations accordingly.

Number two position at the account with responsibility for all operations. Assumes GM's responsibilities and authority in his/her absence. Supervises managers. Maintains customer satisfaction and good public relations.

Position Summary

Number two position at the account with responsibility for all operations. Assumes GM's responsibilities and authority in his/her absence. Supervises managers. Maintains customer satisfaction and good public relations.

Qualifications & Requirements

Basic Education Requirement - High School Diploma or GED

Basic Management Experience - 2 years

Basic Functional Experience - 2 years of work experience in Housekeeping, Environmental or Custodial Services

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.

System ID 63843

Location US-NC-RALEIGH

Relocation No

Category Environmental Services / Custodial

Type Full-Time