Sodexo Operations LLC General Manager 1 - Environmental Services / Custodial in PRATTVILLE, Alabama
Sodexo is seeking an experienced Environmental Services General Manager I to lead our ES team at Prattville Baptist Health Hospita l. This position functions as the lead manager for the Environmental Services team at the Prattville Baptist Health Hospital, part of the Baptist Health system. Prattville Baptist Health is a very busy 85 bed community hospital located just outside Montgomery, Alabama . This position supports the hospital mission by providing leadership for our employees in the delivery of safe, clean environment for our Patients, Customers, and hospital Employees in a variety of settings. This position will report to the to the System ES AGM.
The ideal candidate for this position will:
Exhibit Sodexo’s “CARES” behaviors (Compassion, Accountability, Respect, Enthusiasm and Service)
Have a proven track record of improving Patient, Employee and Customer Satisfaction
Have extensive knowledge/aptitude and demonstrated experience with TRAKKAR (or similar QC/ labor/process management system)
Exhibit drive and dependability; embrace and support a system approach to Environmental Services.
Deliver superior results by directing and motivating a team of employees to complete assigned responsibilities while delivering exceptional customer service
Have solid understanding of Sodexo ES UOS and demonstrated ability to be part of a management team to align operations accordingly
Preferred candidates will have management experience in Environmental Services, Housekeeping and/or Custodial Services, excellent customer service skills along with strong computer skills desired.
Sodexo offers a competitive salary, paid training, extensive education and continuous learning opportunities, and a comprehensive benefits package designed with work-life balance in mind that includes 3 weeks of vacation during the first year of employment.
Make a clean break from the ordinary at Sodexo.
Provides local account leadership and strategic direction to the on-site Environmental Service exempt and non-exempt level staff (client and/or Sodexo employees) in the delivery of Sodexo Environmental Service programs. Directs business practices in order to uphold Company mission and values and commitments made in the Sodexo/Client contractual agreement.
Establishes safe work environment for clients/ customers/staff.
Executes strategic plan in alignment with the scope of service, Sodexo mission & values within our contractual agreement
Fully implement and adhere to the Sodexo Clients for Life process
Provides team leadership and direction by ensuring cohesiveness among the activities of subordinates to achieve planned outcomes.
Ensures compliance with consistency of application of all Sodexo Quality Assurance/Quality Improvement and Regulatory standards within the contractually agreed upon scope of services.
Ensures full administration of and adherence to all regulatory, Sodexo, Client, and Regulatory Human Resource standards and requirements
Supervises day-to-day work activities by delegating authority, assigning and prioritizing activities, and monitoring compliance to operating standards.
Develops, administers, and monitors Sodexo and/or Client budget performance. Develops action plans to ensure performance is in accordance with strategic initiatives and client commitments.
Develops and utilizes performance metrics to assist with problem analysis, and development of action plans and solutions
Facilitates ongoing effective communications with direct reports, frontline staff, Clients, Customers, and Sodexo Leadership
Oversees major repairs and renovation projects by identifying and managing vendors/contractors, including bid process, contract compliance and vendor/contractor performance
Qualifications & Requirements
Basic Education Requirement - Associate's Degree
Basic Management Experience - 2 years
Basic Functional Experience - 2 years
Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.
System ID 66519
Category Environmental Services / Custodial