Sodexo Operations LLC Food Operations Manager 2 in NORMAN, Oklahoma
Sodexo Leisure is seeking an Operations Manager 2 for our 270 seat buffet & catering operations at Riverwind Casino in Norman, OK .
Are you the experienced food service manager we’re seeking?
Handle day-to-day Front of House & Back of House operations, guests & client relations.
Lead a staff of 50+ in a large operations including training, scheduling, and employee development.
Real passion for delivering superb guest service, food quality, safety, and providing a positive and professional work environment.
Experience with inventory, ordering, safety, staffing, schedule, payroll, & knowledgeable with food and labor cost
Experience hiring, training and leading a team of 50+ employees
Prior experience with client & guest relations
Flexible Schedule Required for casino environment
Familiarity with computer programs, scheduling software, financial & payroll systems, Kronos, E-Vision & Microsoft Office
Excellent Customer service oriented, able to go above and beyond for the guest and client, professional and good communication skills
Assume GM’s responsibilities and authority in his/her absence
If you have experience managing food & beverage operations at a Leisure type venue- visitor or cultural destination such as a Museum, Aquarium, Casino, Botanical Gardens, etc- we want to hear from you!
Not familiar with Sodexo or Sodexo Leisure? Well, it's time you joined the winning team! Check us out:
Provides leadership and supervision for the on-site food service exempt and non-exempt level staff in the delivery of our contractual agreement with the client. Provides supervision for food services at account/unit to ensure client satisfaction and retention for the company. Implements business practices in order to uphold company mission, values and commitments made in the Sodexo client contractual agreement.
Establishes a safe work environment
Utilizes Sodexo tools and programs to develop client, customer, and staff relationships, to ensure account retention
Implements and fully utilizes all Sodexo tools and programs to ensure financial outcomes
Directs daily operations of food service to ensure employees have appropriate equipment, inventory and resources, ensures operating standards and regulatory requirements are met
Develops and implements plans, projects, with defined objectives, methods, timetables and budget to support client and Sodexo strategic plan
Ensures adherence to all HR standards for Sodexo, client, and regulatory agencies
Qualifications & Requirements
Basic Education Requirement - Associate's Degree
Basic Management Experience - 2 years
Basic Functional Experience - 2 years work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.
Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.
System ID 64858
Relocation Yes - According to Grade
Category Food Service