Sodexo Operations LLC Food Operations Manager 2 in NORMAN, Oklahoma

Unit Description

Sodexo Leisure is seeking an Operations Manager 2 for our 270 seat buffet & catering operations at Riverwind Casino in Norman, OK .

Are you the experienced food service manager we’re seeking?

Key Responsibilities

  • Handle day-to-day Front of House & Back of House operations, guests & client relations.

  • Lead a staff of 50+ in a large operations including training, scheduling, and employee development.

You are/have:

  • Real passion for delivering superb guest service, food quality, safety, and providing a positive and professional work environment.

  • Experience with inventory, ordering, safety, staffing, schedule, payroll, & knowledgeable with food and labor cost

  • Experience hiring, training and leading a team of 50+ employees

  • Prior experience with client & guest relations

  • Flexible Schedule Required for casino environment

  • Familiarity with computer programs, scheduling software, financial & payroll systems, Kronos, E-Vision & Microsoft Office

  • Excellent Customer service oriented, able to go above and beyond for the guest and client, professional and good communication skills

  • Assume GM’s responsibilities and authority in his/her absence


If you have experience managing food & beverage operations at a Leisure type venue- visitor or cultural destination such as a Museum, Aquarium, Casino, Botanical Gardens, etc- we want to hear from you!

Not familiar with Sodexo or Sodexo Leisure? Well, it's time you joined the winning team! Check us out:

Position Summary

Provides leadership and supervision for the on-site food service exempt and non-exempt level staff in the delivery of our contractual agreement with the client. Provides supervision for food services at account/unit to ensure client satisfaction and retention for the company. Implements business practices in order to uphold company mission, values and commitments made in the Sodexo client contractual agreement.

Key Duties

  • Establishes a safe work environment

  • Utilizes Sodexo tools and programs to develop client, customer, and staff relationships, to ensure account retention

  • Implements and fully utilizes all Sodexo tools and programs to ensure financial outcomes

  • Directs daily operations of food service to ensure employees have appropriate equipment, inventory and resources, ensures operating standards and regulatory requirements are met

  • Develops and implements plans, projects, with defined objectives, methods, timetables and budget to support client and Sodexo strategic plan

  • Ensures adherence to all HR standards for Sodexo, client, and regulatory agencies

Qualifications & Requirements

Basic Education Requirement - Associate's Degree

Basic Management Experience - 2 years

Basic Functional Experience - 2 years work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.

System ID 64858


Relocation Yes - According to Grade

Category Food Service

Type Full-Time