Sodexo Operations LLC General Manager 5 - Food in MASHANTUCKET, Connecticut

Unit Description

Sodexo Leisure is seeking a General Manager 5 to lead our team at Foxwoods Resort and Casino in Mashantucket, CT . This position will oversee a staff of 200 in a large operation with multiple locations in a giant facility that is open 24 hours per day. The GM will be responsible for managing day to day operations including training, scheduling and employee development. The ideal candidate is passionate about guest service, food quality, safety, and providing a positive and professional work environment.

GM will be knowledgeable in the following:

  • Hands On experience, working with other chef’s/ hourly staff to assure food quality, menu, recipe, techniques & menu developing

  • Inventory, ordering, safety, staffing, schedule, payroll & food production exp., knowledgeable with food and labor cost

  • Experience hiring, training and leading a team of 50+ employees

  • Familiarity with computer programs, scheduling software, financial & payroll systems, Kronos, E-Vision & Microsoft Office

  • Excellent Customer service oriented, able to go above and beyond for the guest and client, professional and good communication skills

  • Must have experience creating budgets and running the business accordingly

  • Prior experience with Client Relations, leadership roles with multiple food outlets including Franchise Concepts

  • Prior experience in complex project management. Managing renovations/ build out etc.

  • Flexible Schedule Required for 24/7 environment

  • Experience in a 24 hour type environment preferred

Pursuant to local Tribal Law Native Americans receive preference in hiring.

Position Summary

Directs all contract management service operations at a single account/unit. Plans and supervises special functions. Maintains cash control and payroll records. Hires and trains unit personnel. Maintains customer satisfaction and good public relations. Manages through managers and is accountable for the contract. Senior-most person assigned to a one client account.

Qualifications & Requirements

Basic Education Requirement - Associate's Degree

Basic Management Experience - 3 years

Basic Functional Experience - 4 years

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.

System ID 64267

Location US-CT-MASHANTUCKET

Relocation Yes - According to Grade

Category Food Service

Type Full-Time