Sodexo Operations LLC Director, Operations - Medical Imaging for Clinical Technology Management in Lansing, Michigan

More information about this job

Unit Description

Sodexo’s Healthcare Clinical Technology Management segment is looking for a Director, Operations which will support both new sales and existing CTM business. This position will function as the lead over the expansion of our Imaging Services program. This person will be responsible for the development and execution of a comprehensive Imaging Services strategy that incorporates both existing business and new growth . In regard to existing contracts, this individual will evaluate insourcing vs. outsourcing opportunities and initiate the conversion of existing service contracts, where applicable. This position will be responsible for developing/revising the Imaging program policies and procedures, as well as explore opportunities to capitalize on our purchasing strength. The successful candidate will have the ability and responsibility to interact with client department directors and executives, CTM DM’s, RVP’s and other senior leadership on the strategic plan for imaging service growth.

This is a critical position for the expansion of Imaging Services program and preparing our existing infrastructure to support services/opportunities that will be new to the Sodexo program. Some of the responsibilities of the Director, Operations will include:

  • New Sales and Existing CTM Business

  • Imaging Service Strategy & Delivery Plan (Local and National Level)

  • Imaging Program Policies & Procedures

  • Insourcing vs. Outsourcing

  • Tools & Test Equipment

  • Shared Imaging Service

  • Site-based Imaging Service

  • Validation/Management of ISO Utilization

  • Large Loss Management/Review

  • Service Contract Review

  • ISE Recruitment

  • Annual Training Requirements

The ideal candidate may reside anywhere in the continental U.S., ideally in the Midwest or East, however he/she MUST live near a major airport. The position will require up to 60 - 70% travel throughout the U.S.

Sodexo fosters a culture committed to the growth of individuals through continuous learning, mentoring and other career growth opportunities, along with the performance of organizations. We believe it is important for our work to be meaningful to all who contribute to it, and we remain faithful to our mission, our core values and the ethical principles that have guided us since 1966. We support these values and help them thrive in each employee.

We strive to make working for Sodexo a genuinely great experience with benefits to promote your professional, personal and financial well-being, and to improve your Quality of Life now and into the future. Our experiences with our over 50 million customers each and every day enable us to develop Quality of Life services that reinforce the well-being of individuals, improving their effectiveness and helping companies and organizations to improve performance … every day.

At Sodexo, we improve the Quality of Life of all those we serve.


Position Summary

Responsible for providing operational support to existing and prospective client account's within a division or regional area within a division. Directs the support of one or more operational functions to support and to maintain compliance with the client contract. Aligns services in support of company or divisional initiatives. Provide services in support of the sales effort through feasibility studies, pricing, and quality service. Directs resources in response to client account needs and requests. Provides leadership and training to client accounts on operational subject matters. Supervises a team of operational/project support positions.

Qualifications & Requirements

Basic Education Requirement - Bachelor's degree

Basic Management Experience - 4 years

Basic Functional Experience - 4 years of experience in operations

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.

System ID 56933

Location US - IL - Chicago

US - IN - Indianapolis

US - OH - Columbus

US - MI - Lansing

Relocation No

Category General Management

Type Full-Time