Sodexo Inc. Food Truck Manager in Gresham, Oregon

Description/Job Summary

Job Overview:

The Supervisor - Food may work in any type of food location on client premises. This individual provides oversight at the direction of management on site to coordinate routine work activities of workers and/or service employees engaged in food operations or services at either larger complex facilities or locations in the areas of commercial, health care, schools, universities or other establishments. This individual will provide support to management in the daily oversight of key functions and employees during the normal course of business. The general responsibilities of the position include those listed below, but Sodexo may identify other responsibilities of the position. These responsibilities may differ among accounts, depending on business necessities and client requirements.

/General Responsibilities:/

  • Understands and follows all policies and procedures.

  • Assists in ensuring a safe working environment throughout the facility for all employees.

  • Assists in monitoring employee productivity and provides suggestions for increased service or productivity.

  • Responsible for the oversight of day-to-day activities of subordinates and assigns responsibility for specific work or functional activities as directed by on-site management.

  • Responsible for orientation and training of employees.

  • Performs day-to-day assignments in addition to oversight duties.

  • Works with customers to ensure satisfaction in such areas as quality, service and problem resolution.

  • Promote in the development of the food service team.

  • Attends all allergy and foodborne illness in-service training.

  • Complies with all Sodexo HACCP policies and procedures.

  • Reports all accidents and injuries in a timely manner.

  • Complies with all company safety and risk management policies and procedures.

  • Participates in regular safety meetings, safety training and hazard assessments.

  • Attends training programs (classroom and virtual) as designated.

  • May perform other duties and responsibilities as assigned.

  • Job Qualifications:*

/Experience/Knowledge:/

High School diploma, GED or equivalent experience.

/Skills/Aptitude:/

  • Must be able to coordinate the routine responsibilities of staff and resources.

  • Presents self in a highly professional manner to others and understands that honesty and ethics are essential.

  • Ability to maintain a positive attitude.

  • Ability to communicate with co-workers and other departments with professionalism and respect.

  • Maintains a professional relationship with all coworkers, vendor representatives, supervisors, managers, customers and client representatives.

  • Ability to provide clear directions and respond accordingly to employees.

  • Ability to use a computer.

  • /License/Qualifications/*

Certifications: None.

General Qualifications:

  • Willingness to be open to learning and growing.

  • Maturity of judgment and behavior.

  • Maintains high standards for work areas and appearance.

  • Maintains a positive attitude.

  • Ability to work a flexible schedule.

  • Must comply with any dress code requirements.

  • Must be able to work nights, weekends and some holidays.

  • Attends work and shows up for scheduled shift on time with satisfactory regularity.

/Physical Requirements:/

  • Close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus, with or without corrective lenses.

  • Significant walking or other means of mobility.

  • Ability to work in a standing position for long periods of time (up to 8 hours).

  • Ability to reach, bend, stoop, push and/or pull, and frequently lift up to 35 pounds and occasionally lift/move 40 pounds.

/Working Conditions (may add additional conditions specific to defined work location):/

  • Generally in an indoor setting; however, may supervise outside activities and events.

  • Varying schedule to include evenings, holidays, weekends, and extended hours as business dictates.

  • While performing the duties of this job, the employee is primarily in a controlled, temperate environment; however, may be exposed to heat/cold during support of outside activities.

  • The noise level in the work environment is usually moderate to loud.

  • Details*

Job Description & Summary

Gresham-Barlow School District is seeking a manager to work in our food truck.

Our goal is to have qualified employees who are willing and able to take on management roles.

Position follows the Gresham-Barlow School District calendar – off Winter & Spring breaks.

90 day probationary period to ensure qualified candidates success in the industry.

$16.00 per hour.

Benefits for full-time employment includes vacation, sick, medical, dental and 401k upon receiving position.

11 month position, Monday through Friday, 6.5 hour shift (hours vary) with a half hour unpaid lunch break.

Other Requirements:

Current Food Handlers Card

ServSafe (preferred, but can be completed upon hire)

Successfully complete an Oregon Dept. of Education criminal history fingerprint verification.

Required Skills

/Client Relations/

Maintain client satisfaction at a level that ensures account retention.

Elicit and listen to feedback from customers, including customer surveys.

/Safety/

Follow proper food handling procedures.

Report work related accidents, or other injuries immediately upon occurrences to manager/supervisor.

Follow company and department safety, security, and loss prevention policies and procedures to ensure a clean, safe and secure environment.

Use proper equipment, wear appropriate personal protective clothing (PPE) and employ correct lifting procedures, as necessary, to avoid injury.

Follow all compliance programs (e.g. safety and fire)

Identify and correct unsafe work procedures or conditions and/or report them to management and security/safety personnel.

/Policies and Procedures/

Follow all federal, state and local regulations, as well as Sodexo/client policies and procedures (e.g. Quality Assurance, Safety, Operations, Human Resources).

Ensure uniform/dress code and personal appearance are clean, hygienic, professional and in compliance with company policies and procedures.

Protect the privacy and security of customers and coworkers.

Protect company tools, equipment, machines, or other assets in accordance with company policies and procedures.

/Communication/

Communicate with customers with a professional and polite demeanor.

Talk with and listen to other employees to effectively exchange information using clear, appropriate and professional language.

Provide assistance to coworkers, ensuring that they understand their tasks.

Receive information from the General Manager and Food Services Manager and communicate to staff and customers in a timely manner.

/Working with Others/

Support all coworkers and treat them with dignity and respect.

Handle sensitive issues with employees and/or customers with tact, respect, diplomacy and confidentiality.

Actively listen to and consider the concerns of other employees, responding appropriately and effectively.

Develop and maintain positive and productive working relationships with other employees.

Partner with and assist others to promote an environment of teamwork and achieve common goals.

/Quality Assurance/Quality Improvement/

Comply with quality assurance expectations and standards.

Monitor the performance of others to ensure adherence to quality expectations and standards.

Work with customer to ensure satisfaction in such areas as quality, service and problem resolution.

/Operations/

Clean and maintain property and premises, ensuring all cleanliness standards are met.

/General Food Service/

Follows all Sodexo safety requirements within assigned area of responsibility, as well as all local, state and federal regulations.

Date, label and rotate all items according to company standards.

Store food following company and storage temperature guidelines.

Document any and all customer and employee incidents/accidents for management follow up.

Report any employee, customer and/or vendor incidents and accidents to Management and Security at the time of the incident and/or accident.

Ensure that coolers, freezers and steam wells are set at the correct temperatures. Ensuring proper labeling, recording of equipment and food temperatures on HACCP chart.

Maintain cleanliness of work and serving areas throughout the day. Practicing “clean-as-you-go procedures.

/Leading Others/

Ensure staff is working together as a team to ensure optimum service to customers.

Ability to give constructive counseling to team members as needed.

Lead by example.

/Computer Skills/

Ability to use and navigate Gmail and Google Docs.

Become proficient in MealTime, a point of sale software program.

Specific Skills and Aptitude

Critical Competencies

Communication

  • English language proficient

  • Listening

  • Applied reading

Interpersonal Skills

  • Trust

  • Cooperation

  • Teamwork

  • Resolving conflict

Planning & Organization

  • Multi-tasking

  • Time management

Personal Attributes

  • Integrity

  • Dependability & Flexibility

  • Stress tolerance

  • Safety orientation

  • Positive demeanor

  • Personal hygiene

  • Initiative, self-starter

  • Pride in a job well done

Kitchen Equipment & Tools

  • Temperature standards

  • Thermometer & thermostat

  • Ovens, steamers, hot wells & refrigeration

  • Computer Skills*

  • Comfortable with laptop/PC

  • Gmail & Google Docs

  • MealTime

Food Preparation

  • HACCP

  • Adherence to recipes

  • Food quality

  • Waste management

  • Cleaning & sanitation

Qualifications

High school diploma or GED equivalent

2 - 3 years related work experience

2 - 3 years supervisory/managerial experience

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer. Sodexo is committed to upholding the spirit and principles of the Rehabilitation Act of 1973 and the 1998 amendment to the Act. If, due to a disability, you require a reasonable accommodation to navigate this site and/or complete the on-line application process, please contact SodexoFrontlineApplicationSupport.USA@sodexo.com for assistance. For more information about our commitment to equal employment opportunity, please click here.