Sodexo Operations LLC Patient Services Manager 2 in GREENSBORO, North Carolina

Unit Description

Sodexo

Sodexo is seeking a Patient Services Manager 2 in a Regional Operations Support position for The Cone Health System located in Greensboro, NC .

Sodexo provides a number of non-clinical services and supports the Cone Health System in their journey to be a World Class provider of health care. This Regional Operations Support position supports our mission by providing safe, wholesome and innovative food to our Patients, Customers (Retail and Catering) as well as hospital Employees in a variety of settings. Travel throughout the Cone HealthCare System and the District is required for success in the role. Candidate MUST be willing to travel as well as relocate, if only temporarily to the Greensboro, NC area.

We are looking for candidates who can:

  • implement performance improvement and quality assurance programs targeted to improve customer satisfaction;

  • monitor patient tray operations and daily meal rounding;

  • interact with patients and the nursing staff;

  • perform tray assessments, training, stocking/inventory of the floors; and

  • perform some HR functions and direct supervision of hourly associates.

The ideal candidate will have the following:

  • Excellent leadership and communication skills with the ability to maintain the highest of standards and implement company policies

  • Previous experience working in a high volume facility

  • Strong management skills, preferably in health care but not necessarily if you are also a dietitian

  • RD OR CDM strongly preferred

Careers in Healthcare:

Working for Sodexo in Healthcare allows you to offer patients, healthcare professionals and caregivers around the world the best healthcare experience possible while influencing patient satisfaction, as well as cost reduction and increased productivity for our clients. Sodexo’s unique CARES culture develops a dynamic atmosphere where employees are respected, turnover is low and career growth opportunities are created from within.

Working for Sodexo:

How far will your ambition, talent and dedication take you? Sodexo fosters a culture committed to the growth of individuals through continuous learning, mentoring and other career growth opportunities, along with the performance of organizations. We believe it is important for our work to be meaningful to all who contribute to it, and we remain faithful to our mission, our core values and the ethical principles that have guided us since 1966. We support these values and help them thrive in each employee.

We strive to make working for Sodexo a genuinely great experience with benefits to promote your professional, personal and financial well-being, and to improve your Quality of Life now and into the future. Our experiences with our over 50 million customers each and every day enable us to develop Quality of Life services that reinforce the well-being of individuals, improving their effectiveness and helping companies and organizations to improve performance … every day.

Apply Now!

Are you ready to start your Sodexo career? Apply now!

Not the job for you?

At Sodexo, we offer Food Service Management and Patient Services positions in a variety of business segments, including Corporate, Schools, Universities, Government and Agencies, Healthcare, Senior Living and Sports and Leisure locations across the United States..

Keywords: Patient Experience, Patient Satisfaction, Registered Dietitian, Patient Services Manager, #LI

Position Summary

Provides direction, guidance, and supervision/direction of patient hospitality employees at patient care units. Serves as senior and primary representative of patient care activities. Position takes an active role in finance/cost controls of patient meal services. Manages initiatives for job redesign and process improvement, including interdepartmental improvements with nursing staff.

Qualifications & Requirements

Basic Education Requirement - High School Diploma or GED

Basic Management Experience - 2 years

Basic Functional Experience - 2 years work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.

System ID 64805

Location US-NC-GREENSBORO

Relocation No

Category Food Service

Type Full-Time