Sodexo Operations LLC Training Operations Administrator in GAITHERSBURG, Maryland

More information about this job

Unit Description

Sodexo has an exciting Training Operations Administrator position now available. This position is preferably located in Allentown, PA but is also open to office in Gaithersburg MD as well.

The Training Operations Administrator is responsible for monitoring and driving assignments, registration and participation counts in accordance with Sodexo’s Allocation Model. They manage learning fulfillment, administration, and customer service operations. Responsibilities include utilizing Cornerstone, Sodexo’s Learning Management System, to manage the training administration process with a strong focus in data collection, reporting and analysis. This role is responsible for negotiating vendor contracts and collaborating with internal business partners to ensure learning delivery. The incumbent also oversees the responsibilities and people management of 4 Learning Event Specialists.

The preferred candidate will have the following background/skillset:

  • 3-5 years in project management, logistics, program administration, or a related field.

  • Event planning skills

  • Prior supervisory / management experience

  • Associates Degree (required) or higher

  • Strong ability to develop business processes with supporting systems and technology.

  • Strong customer service skills; strong written, verbal communications and interpersonal skills.

  • Strong time management skills and ability to effectively resolve problems.

  • Ability to write reports; support conclusions and make recommendations based on findings.

  • Basic understanding of learning technologies and key knowledge of marketplace resources (i.e., capabilities of potential vendors).

  • Experience using Microsoft Office (Word, Excel, Outlook, SharePoint); Experience using a Learning Management System or other HR systems.

  • Working knowledge of current course offerings, strong negotiation skills, demonstrated multi-tasking skills and demonstrated relationship skills.

  • Relational database management skills and report writing skills.

Sodexo is the 18th largest employer worldwide and prides itself with great work-life balance opportunities. Sodexo is a stable company offering robust benefit packages for its employees.

Position Summary

The Lead Training Administrator negotiates and signs facility contracts. Reconciles class bills and charge backs to manage budgets on a zero based fashion. Staffs trainers (400 total) to each course. Monitors course inventory so that all classes are furnished with the proper amount of supplies. Oversees the responsibilities of two Delivery Coordinators who manage the day to day processing of classes (catering counts, supply shipments, trainer satisfaction, participant satisfaction and post class data entry).

Qualifications & Requirements

Basic Education Requirement - Associate's Degree

Basic Functional Experience - 2 years of experience in project management

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.

System ID 56807

Location US - PA - Allentown


Relocation No

Category Training

Type Full-Time