Sodexo Operations LLC General Manager 3 - Environmental Services / Custodial in COLUMBIA, South Carolina
Relocation is available!!!
Sodexo is currently seeking an Environmental Services / Custodial General Manager 3 for Palmetto Health Baptist located in Columbia, SC . The successful candidate will oversee the entire ES operation for the hospital managing a team of 105 employees. The facility has approximately 413 beds. The ideal candidate will have 3-5 years previous Sodexo General Manager / Director Level custodial or housekeeping experience in a hospital or healthcare environment. Proven results in positively impacting HCAHPS and patient satisfaction, superior interpersonal skills and a track record of being highly integrated with the ability to build relationships throughout the organizations they have previously worked at is a must. Must have experience with joint commission inspections and be completely familiar with all regulations governing hospitals, to include biohazard waste and pharmaceutical waste. This position will lead a staff of front-line hourly employees, and will report directly to the District Manager. Also, a proven Sodexo background with our UOS (Unit Operating Systems), TRAKKAR, ENGAGE, FOSS, CARES and demonstrated organized leadership style and drive for results. Will need to hold all employees and management team members accountable for results on a daily basis to be successful in this role.
You will need to have exceptional communication, unit financial, interpersonal and technical skills are necessary. This individual must have good knowledge of Sodexo EVS operating systems. Overall, will need to motivate hourly staff and maintain cleaning quality to a very high level. Driving client engagement and patient/employee satisfaction is essential for the success of this role. Additionally, the ideal candidate for this position will have prior experience in successfully achieving consistent, high levels of customer satisfaction with patients, visitors, staff and multiple key clients. The selected candidate will also need to have the ability to hardwire systems in order to ensure a sustained effort of achieving standards and she/he must be diligent with follow through and visibility within the hospital.
High Visibility. Challenging Opportunities. Rewarding Environment. Apply to this job today and become a GM of ES. We foster an environment where employees are family, where the work is invigorating and satisfying, and where we share common values and a commitment to your future – your quality of life.
Provides local account leadership and strategic direction to the on-site Environmental Service exempt and non-exempt level staff (client and/or Sodexo employees) in the delivery of Sodexo Environmental Service programs. Directs business practices in order to uphold Company mission and values and commitments made in the Sodexo/Client contractual agreement.
Establishes safe work environment for clients/ customers/staff.
Executes strategic plan in alignment with the scope of service, Sodexo mission & values within our contractual agreement
Fully implement and adhere to the Sodexo Clients for Life process
Provides team leadership and direction by ensuring cohesiveness among the activities of subordinates to achieve planned outcomes.
Ensures compliance with consistency of application of all Sodexo Quality Assurance/Quality Improvement and Regulatory standards within the contractually agreed upon scope of services.
Ensures full administration of and adherence to all regulatory, Sodexo, Client, and Regulatory Human Resource standards and requirements
Supervises day-to-day work activities by delegating authority, assigning and prioritizing activities, and monitoring compliance to operating standards.
Develops, administers, and monitors Sodexo and/or Client budget performance. Develops action plans to ensure performance is in accordance with strategic initiatives and client commitments.
Develops and utilizes performance metrics to assist with problem analysis, and development of action plans and solutions
Facilitates ongoing effective communications with direct reports, frontline staff, Clients, Customers, and Sodexo Leadership
Oversees major repairs and renovation projects by identifying and managing vendors/contractors, including bid process, contract compliance and vendor/contractor performance
Qualifications & Requirements
Basic Education Requirement - Bachelor’s Degree
Basic Management Experience - 5 years
Basic Functional Experience - 5 years
Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.
System ID 65620
Relocation Yes - According to Grade
Category Environmental Services / Custodial