Sodexo Operations LLC Food Service Manager 3 in CHICAGO, Illinois

Unit Description

Sodexo Universities has an exciting opening for a Food Service Manager 3 at Illinois Institute of Technology

We are seeking a Food Service Manager 3 for Illinois Institute of Technology in downtown Chicago . This is a premiere high Volume account offering Residential Dining, Retail and Catering Operations. Successful candidate will oversee Residential and Retail operations to include food court, coffee shop, Pub and small cafe's. Reporting to the GM, you will oversee up to 35 associates in residential and 25 associates in retail with 6 supervisors. We have a mixed worked force of union and non union associates.

The Food Service Manager at this facility will be responsible for:

  • Oversight of day to day operations;

  • Delivering high quality food service;

  • Achieving company and client financial targets and goals;

  • Developing and maintaining client and customer relationships;

  • HACCP compliance and enforcing sanitation and safety guidelines;

  • Creating a positive environment;

  • Ensuring Sodexo Standards;

  • Seeking bi-lingual candidates. The ability to communicate in Spanish would assist in managing the workforce.

Learn more about the exciting venues managed by Sodexo Universities:


Position Summary

Provides supervision for multi-functional food service areas at an account/unit to ensure client satisfaction and retention for the Company. Contributes to account revenue and operating profit through the implementation of Sodexo programs while executing against Standard Operating Procedures.

Key Duties

  • Maintains and develops client relationships and customer satisfaction for multi-functional food service areas to ensure account retention and positive public relations

  • Establishes and maintains a safe work environment

  • Supervises day-to-day work activities by delegating authority, assigning and prioritizing activities and monitoring operating standards

  • Utilizes Sodexo resources and programs to ensure operating standards and regulatory requirements are met and employees have the necessary equipment and inventory

  • Manages by providing positive and constructive feedback to employees in order to reward, coach, correct and motivate in order drive a high-level of employee engagement

Qualifications & Requirements

Basic Education Requirement - Associate's Degree

Basic Management Experience - 2 years

Basic Functional Experience – 1 year work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.

System ID 65415


Relocation No

Category Food Service

Type Full-Time