Sodexo Operations LLC Multi eXPress Manager 2 in BROCKTON, Massachusetts

More information about this job

Unit Description

Sodexo is hiring for a Multi eXPress Manager 2 at Brockton Hospital. Brockton Hospital has 245 licensed beds, which includes a 29-bed hospital-based skilled nursing unit. Operation of this Transitional Care Unit at began in 1997. In addition to providing medical/surgical, pediatric and obstetric services, the hospital offers inpatient and outpatient psychiatry, radiation oncology, cardiac catheterization, Level II nursery, and magnetic resonance imaging. The Service Response Center manages more than 1,000 calls per day for all non-clinical services. Ability to process and review data and strong experience in Excel. A LEAN certification would be a bonus.

Responsible for oversight and management of Transport, SRC, Mail Room, Patient Companion. Ensures systems and stadards equity for all automated systems. Follows policy and procedures of Saint Peters Hospital, advocate for the employees, trains and mentors. Strong computer background to be able to interpret and help take the lead of Teletracking for the hospital. Strong Inter- personal skills.

We maintain a major teaching affiliation with Beth Israel Deaconess Medical Center, and are fully accredited by the Joint Commission on Accreditation of Healthcare Organizations. We are a member of the Massachusetts Hospital Association and the American Hospital Association. #LI

Position Summary

Provides oversight and management for two or more of the following services: Transport, Concierge and/or Service Response Center (SRC). Ensures systems and standards equity for all automated systems. Assumes Operations Manager/ General Manager's responsibility and authority in his/her absence. Hires and trains unit personnel.


Qualifications & Requirements

Basic Education Requirement - Associate's Degree

Basic Management Experience - 1 year

Basic Functional Experience - 2 years work experience in functional areas such as call center technology, computer applications, process improvement, or related areas

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.

System ID 57908

Location US - MA - BROCKTON

Relocation No

Category General Management

Type Full-Time