Sodexo Operations LLC Security & Life Safety Manager in BOSTON, Massachusetts

Unit Description

Sodexo is seeking a Security & Life Safety Manager for P&G located in Boston, MA.

Large facility located in downtown Boston. The facility has 27 buildings within a one campus enviroment.

Make an Immediate Impact.

Sodexo is the North American leader for Quality of Life Services. More than 125,000 Sodexo employees work to improve the quality of daily life for our 9,000 client sites and more than 15 million customers a day in North America. Sodexo partners with clients to help them attain their strategic vision by developing Facility Management service solutions that increase the effectiveness of their people, enhance their business processes and optimize their infrastructure, which deliver tangible outcomes.

Our client portfolio spans multiple markets across the nation including education, corporate services, health care and government services, which means we can offer a career full of variety, challenge and tremendous growth opportunities.

Key Accountabilities:

  • Continuous review and implementation of security management best practice into the team

  • Monitor and improve the levels of customer satisfaction for manned security delivery.

  • Ensure a timely response to all security issues and events.

  • Ensure that records are maintained and updated as required.

  • Support in delivering and maximizing profitability of the security service.

  • Assist in managing the forecast and spend of agency related costs

  • Ensure that staff adopts a commercial approach to service recognizing opportunities for service growth and the requirements of the contract framework.


  • Operational HR responsibilities to recruit, retain and develop the security team.

  • Set objectives for direct reports as per company and site procedure.

  • Demonstrate fairness in managing direct reports and all staff within area of responsibility.

  • Deliver excellent communications and motivation for all direct reports.

  • Work with HR and the secure central team to ensure all new starters are vetted and trained in accordance to the contractual and statute requirements.

  • Deliver to all new starters a formal induction and site specific training

  • Ensure objectives, performance reviews toolbox talks and secure development program are completed as per company policy.

  • Identify training needs and ensure accurate site records are maintained at all times.

  • Reduce labour turnover by proactively managing people issues in co-operation with other internal departments

The ideal candidate will have:

  • High School diploma, GED or equivalent experience.

  • Minimum age of 18.

  • 2 to 5 years of related experience.

  • Proof of eligibility to work in the United States.

  • Willingness to participate in pre-employment screening process (drug screen and background check).

  • CPR certification a plus

  • EMT certification a plus

  • Crisis management certification & experience preferred


  • Demonstrated knowledge of security operations and procedures.

  • Demonstrated knowledge of control room and CCTV operations.

  • Successful track record of delivering security solutions to internal client base.

  • Private security or public police experience preferred.

Careers in Corporate:

Working for Sodexo at Corporate locations gives you the opportunity to help people perform better by improving their daily life in the workplace – what we call Quality of Life. Quality of Life means an environment of respect for people, for wellness and for greater productivity. Quality of Life means a workplace that creates greater efficiency, satisfaction and productivity. It means a business that understands that the wellness of people has a direct connection to the wellness of the organization’s bottom line.

Working for Sodexo:

How far will your ambition, talent and dedication take you? Sodexo fosters a culture committed to the growth of individuals through continuous learning, mentoring and other career growth opportunities, along with the performance of organizations. We believe it is important for our work to be meaningful to all who contribute to it, and we remain faithful to our mission, our core values and the ethical principles that have guided us since 1966. We support these values and help them thrive in each employee.

We strive to make working for Sodexo a genuinely great experience with benefits to promote your professional, personal and financial well-being, and to improve your Quality of Life now and into the future. Our experiences with our over 50 million customers each and every day enable us to develop Quality of Life services that reinforce the well-being of individuals, improving their effectiveness and helping companies and organizations to improve performance … every day.

Apply Now!

Are you ready to start your Sodexo career? Apply now!

Not the job for you?

At Sodexo, we offer Facilities Management positions in Corporate, Schools, Universities, Energy and Resources, Government and Agencies, Healthcare and Senior Living locations across the United States..

Position Summary

Number two position at the account with responsibility for all operations. Assumes GM's responsibilities and authority in his/her absence. Supervises managers. Maintains customer satisfaction and good public relations.

Qualifications & Requirements

Basic Education Requirement - High School Diploma or GED

Basic Management Experience - 1 year

Basic Functional Experience - 1 year work experience in facilities maintenance, plant operations or engineering services

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.

System ID 64016


Relocation Yes - According to Grade

Category Facilities

Type Full-Time