Sodexo Operations LLC Food Service Manager 2 in BETHLEHEM, Pennsylvania

Unit Description

Sodexo is seeking a Food Service Manager 1 to join a dynamic growing St. Luke’s University Health Network team. The SLUHN currently includes seven hospitals in a large Pennsylvania based Health System. This position is full time with benefits and will directly report to the General Manger at the Bethlehem Campus with some reporting responsibility to General Managers at the other facilitieswithin the Network.

We are looking for candidates who will:

  • Effectively Manage day-to-day operations

  • Deliver high quality food service

  • Achieve company and client financial targets and goals

  • Achieve company and client Customer and Patient Satisfaction goals

  • Develop and maintain client and customer relationships;

  • Establish and maintain a safe work environment

  • Develop strategic plans

  • Create a positive environment

  • Ensure Sodexo Standards are in place at all times.

  • Implement and fully utilize all Sodexo tools and programs to ensure financial outcomes

The ideal candidate:

  • Can travel as needed to provide management support within the Saint Luke’s University Health Network

  • Has a work history demonstrating strong leadership skills, as well as previous supervisory experience and the ability to work collaboratively;

  • Has a strong background in safety and sanitation compliance;

  • Has the ability to manage multiple priorities, demonstrate professional communication skills, and a passion for a high level of customer service;

  • Can demonstrate the ability to prioritize tasks and exhibit flexibility to take on additional responsibilities as needed

  • Can demonstrate working knowledge of Sodexo Cash Management Procedures, Sodexo’s Food Management Systems (FMS) Sodexo’s Market Connection (MSC), and is proficient in Microsoft Office.

Position Summary

Provides supervision for multi-functional food service areas at an account/unit to ensure client satisfaction and retention for the Company. Contributes to account revenue and operating profit through the implementation of Sodexo programs while executing against Standard Operating Procedures.

Key Duties

  • Maintains and develops client relationships and customer satisfaction for multi-functional food service areas to ensure account retention and positive public relations

  • Establishes and maintains a safe work environment

  • Supervises day-to-day work activities by delegating authority, assigning and prioritizing activities and monitoring operating standards

  • Utilizes Sodexo resources and programs to ensure operating standards and regulatory requirements are met and employees have the necessary equipment and inventory

  • Manages by providing positive and constructive feedback to employees in order to reward, coach, correct and motivate in order drive a high-level of employee engagement

Qualifications & Requirements

Basic Education Requirement - High School Diploma, GED or equivalent

Basic Management Experience - 1 year

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.


System ID 67295

Relocation No

Category Food Service

Type Full-Time