Sodexo Operations LLC Facilities / Engineering Manager 1 in Anchorage, Alaska

More information about this job

Unit Description

*This position is with Nana Management Services*

Nana Management Services (NMS), in partnership with Sodexo, has an exciting career opportunity for a General Manager - Facilities Management in Anchorage, Alaska.

Built on a culture of safety and integrity, NMS delivers award-winning support services to a variety of clients every day. Our clients have peace of mind, knowing that we are committed to delivering best-in-class service. NMS brings creativity, technology and experience to every project.

The General Manager-Facilities Management functions as the unit representative for the assigned client properties. Is held accountable for the performance of client assets. Interacts with high-level client management, business units, and handles customer relationships. In this capacity, the General Manager, will provide leadership, direction and supervision for personnel management, planning and control management, maintenance and operations management, and Contract Services Management.

Essential Duties and Responsibilities: Personnel Management

  • Responsible for employee development and relations including hiring and terminations, goal setting, performance review and incentive and salary administration.

  • Oversees employee training programs, including management, technical, safety, and total quality management.

  • Directs, trains, leads, supervises, evaluates, and develops assigned personnel to keep them informed and motivated.

  • Makes sure the responsibilities, authorities, and accountability of all assigned employees are defined and understood.

  • Provides those training and skill developmental opportunities that will enable employees and shareholders to achieve the employment goals.

  • Consistently demonstrates professional skills in structuring assigned activities, teamwork, utilizing all forms of communications, implementing operational efficiencies, solving business problems, and making decisions.

Planning and Control

  • Coordinates both the routine and emergency repair and maintenance of commercial properties.

  • Interfaces directly with client corporate real estate representatives.

  • Jointly, with the client, develops performance measurements.

  • Measures, monitors, evaluates and reports performance measurements.

  • Ensures the development and implementation of processes and programs to sustain or improve performance measurements.

  • Prepares, reviews and reconciles monthly invoices to the client.

  • Personally reviews and approves unit operating expenses and credit card reports.

  • Develops and maintains a detailed annual operating budget, operational reports, cost analysis and forecasts.

  • Manages the annual operating expense.

  • Negotiates and interprets the terms of various contracts and ensures internal compliance with those terms.

  • Plans, develops, implements, and revises organizational procedures, policies, operations, and goals.

  • Creates, reviews and implements a system of written unit operating procedures.

  • Supports, ensures and reviews an active and comprehensive unit safety program.

  • Continuously seeks to improve the quality of assigned activities.

  • Provides monthly and annual operating reports to the client.

  • Is accountable for the delivery of high quality and cost-effective services as well as ensuring all activities and operations comply with applicable internal and external regulations, laws, and sound business practices.

Maintenance and Operations Management

  • Comprehensive predictive/preventive maintenance

  • Response maintenance

  • Material management

  • Safety

  • Emergency coordination

  • Computerized Maintenance Management Systems

Contract Services Management

  • Ensures the effective management and integration of contract services to include electrical, general building maintenance, mechanical, HVAC, building automation, plumbing, elevator, etc.

  • Prepares and reviews Independent Contractor Agreements.

  • Oversees subcontractor insurance certificates

Other Management Responsibilities

  • Will represent the highest integrity and ethics in business transactions upholding company policies and procedures.

  • Willingly performs other duties as assigned.

Qualifications and Experience:

  • At least five (5) years of documented work experience directly related to property management and/or facilities management.

  • Experience in the management of HVAC systems, building automation and direct digital controls systems to include the maintenance and operation of boilers, heat exchangers, heat pumps and refrigeration systems is preferred.

  • Experience with airport operations is preferred.

  • Must have two (2) years’ experience in the operation of a computerized maintenance management system.

  • Must have previous experience with billing and invoicing and have a firm understanding of financial matters related to the operations, maintenance and repair of facilities.

  • Must be available on-call, to include 24/7 within the Anchorage and Mat-Su Valley.

  • Must be proficient in operating a variety of general computer software programs and personal computers.

  • Excellent verbal, written communications, financial and leadership skills. The ability to interact effectively with senior executive management for clients, customers and the company organization. Strong organizational skills and a participatory management style desired.

  • This position requires air and road travel approximately 25% of the time. Incumbent must be able to uphold current State of Alaska driver’s license, and able and willing to fly.

PHYSICAL DEMANDS: The employee must occasionally lift and/ or move up to 50 pounds.

Fair Labor Standards Act Status: Exempt/ Salary

The above is not intended to list all possible essential functions or requirements as they are subject to change. The employer reserves the right to revise or change this description. This description does not constitute a written or implied contract of employment. All employees are expected to work varying hours of compensated overtime to accomplish various duties. To perform this job successfully, an individual must be able to satisfactorily perform each of the above essential duties and meet the physical demands. Reasonable accommodations may be made to enable individuals with disabilities to meet these conditions


We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Equal Opportunity Employer/Minorities/Female/Disabled/Veteran

NANA Shareholder Preference

Position Summary

Supervises hourly staff providing facilities maintenance and engineering services to clients. Responsible for work force planning, QA training, and administrative functions of the designated area of supervision. May report to GM in smaller accounts, or to an Ops Manager in a larger account, or to another manager level.

Qualifications & Requirements

Basic Education Requirement - High School Diploma or GED

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.

System ID 57068

Location US - AK - Anchorage

Relocation No

Category Facilities

Type Full-Time